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Extra Space Storage, Northridge CA

Address 18500 Eddy St, Northridge, CA, United States
Phone +1 818-349-7882
Hours
Tuesday9:30am-6:00pm
Wednesday9:30am-6:00pm
Thursday9:30am-6:00pm
Friday9:30am-6:00pm
Saturday9:00am-5:30pm
Website extraspace.com
Categories Self-Storage Facility, Automobile Storage Facility, Boat Storage Facility, Moving and Storage Service, Moving Supply Store
Rating 4.8 16 reviews
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Extra Space Storage reviews

16
Sort by: date highest rated lowest rated most helpful
Thomas
February 11, 2023 5:48 pm

As always Carina was on the request and verified what was owed and took the payment with no problems. Jose as well as Carina should get a raise forbeing so kind-this office is far superior to your Irvine office!

Lucille
January 30, 2023 6:23 pm

Have been renting here for several years, great facilities, great management, nice location.

Milad
January 26, 2023 9:25 pm

They have the best employees and managers I have ever seen, they are super friendly and helpful. But can’t say the same thing about the greedy company. They raised my storage fee $100 a couple months after I got my unit and I was told it’s because of inflation. That’s just a joke, I wouldn’t recommend this company. Save your money and find another company.

victor
January 06, 2023 8:21 pm

I like the cleanliness of the facility, hard work by Jose and Juan. Great prices and secure units, thanks

Robert
January 05, 2023 9:37 pm

I just wanted to commend the employee at extra space storage for doing such a good job. He's one of the main reasons I committed to rent a storage unit there. From the moment I met him I found him to be pleasant helpful professional conscientious and knowledgeable. He was personable and responsible in getting back to me several times while I was waiting for an opening to occur. Just wanted you to know what a good job I thought he does for you people always find the time to complain but they don't always find the time to come in for doing their jobs in an exceptional manner. Respectfully. Bob Koss

user
December 28, 2022 10:14 pm

The Lady in the office was super nice! Super helpful! Very knowledgeable and professional!

user
December 26, 2022 11:00 am

I have rented 3 units from this storage facility, and I am extremely satisfied with my experience. The units are very clean and the facility is well-maintained. The management is professional and friendly, they have helped me with a variety of items from cutting my lock when I lost my keys to crediting my account when I mistakenly moved out after my billing cycle. I 100% recommend Extra Space Storage. Thank you!

Aracely
December 24, 2022 11:10 am

Jose, He is a wonderful person as a customer service, was acute and clear with all the information about renting a space. Thanks

user
December 22, 2022 10:12 pm

I've rented space here before and it's always been a good experience. Today when I got some space was no different.

user
December 10, 2022 11:34 pm

Got helped out by Jose, answered all my questions that I had. Super helpful and knowledgeable in choosing the perfect rent space that I needed. Would recommend him!

Iyanna
December 09, 2022 5:02 pm

The best Customer Service from Jose and Carina! I’ve been a Extra Space Storage member for the past couple of years and by far have experience the best customer service at this location!

Francisco
November 25, 2022 1:51 am

I have worked closely with José as a vendor and he is always active in keeping a clean and secure facility, i recommend 100 percent

Maritza
November 21, 2022 10:43 pm

Pleasant experience!
We were helped by Carina who was very patient and recommended better offers for our needs. My husband only speaks spanish and her being bilingual was a super plus! Thank you

Eduardo
October 29, 2022 8:26 am

Jose really explained all the details about renting the unit, he showed us different sizes and helped us choose the best option.
Great friendly service, highly recommended!

uvr3s3
October 23, 2022 7:42 pm

Great customer service! Jose Hernandez really cares and keeps an eye out for his customers. Very nice clean facility

Simona
October 16, 2022 3:06 pm

Jose was helpful and explained everything very properly.we are recommend that storage place.

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