Extra Space Storage, Ladera Ranch CA

Obtaining the unit through the website was easy. Mark contacted me immediately after setting up account and assured me the lock would be in the unit for immediate use and it was. Just having an issue with setting up the App to manage my account…

Great location - Great Service!
Joey and Mark were great to work with! I highly recommend them!

Storage facility is clean and well lit and space was convenient to get to. My only complaint is that within 4 months of renting the unit the price went up almost 55%, so I vacated the unit.

Very nice clean facility. Great location. Easily accessible. Mark and Joey are both very knowledgeable and thorough.

This facility has very friendly staff and exceptionally clean facility. After several years we had to leave because we couldn’t afford it on our Senior fixed budget.

We have been renting 10x20 since 2019 they raised price from $350 to $650 a month now but website says $356 for new clients. Very disappointing horrible long term customer service. Can’t recommend this place every year they charge more.

The Ladera Extra Space team is fantastic! This is actually my 3rd time renting from them, each time typically on super short notice. The manager, Joey, reached out after a last second cancellation and secured the last large drive up unit knowing we needed it for an emergency. Can’t thank them enough! Fantastic service! Thank you!

I am so happy I found extra space storage. Joe was knowledgeable, kind and answered all of my questions. Very happy to be using this facility!

Facilities are clean, storage units are big, and plenty of space to load and unload boxes, furniture, etc.

10 years of maintaining storage and no issues at all. Office team always friendly and helpful. Always able to resolve any concerns with one call or visit.

Excellent facility ease of access clean and well lit. Assistant store manager Mark Snow was very gracious showing the facility opening a couple of storage units for size comparison and was very generous with his time describing the program.
We were able to immediately book the unit utilizing it the same day, easy access and fantastic location.
Thank you Mark for your time

Mark helped us out this Saturday and was just amazing. He walked us through everything, answered all of our questions, concerns and showed us the space before going through the paperwork. He was very kind and patient with a lot of knowledge, our experience was great due to his courtesy and expertise. As for the place we are very happy with the pricing and how well maintained it is. Would definitely recommend to use this storage location!

Extra space storage is great. They are friendly and knowledgeable, and also prices are reasonable and units are climate controlled. That's very important when moving in or out in the middle of summer! Also, if you have delicate items that should not be baking in a warehouse, this is the place. I've had several storage units over the years, and this place was by far the best I've ever used.

I am thrilled to write this positive review for Mark at Extra Space! Mark provided me with exceptional customer service and helped me secure the perfect storage space - a 10x20 - for my needs. I cannot express enough how grateful I am for Mark's assistance throughout the entire process.

From the moment I first reached out to Extra Space, Mark was courteous, professional, and incredibly knowledgeable about the available storage units. He took the time to listen to my needs and provided valuable insights and recommendations that helped me choose the perfect space. His friendly demeanor and positive attitude made the entire process a pleasure.

When it came time to set up the rental, Mark made the process quick and painless. He ensured that I understood all of the terms and conditions and answered any questions I had. He went above and beyond to make sure that I was satisfied with my rental and that everything was to my liking.

Since renting my 10x20 storage space, I could not be happier. The space is clean, secure, and exactly what I needed to store my belongings. I am so glad that I went with Extra Space, and I would highly recommend them to anyone looking for reliable storage solutions.

In conclusion, I cannot say enough good things about Mark and Extra Space. Mark's excellent customer service skills and attention to detail made the entire rental process a breeze, and I am incredibly satisfied with the storage space I rented. Thank you, Mark and Extra Space, for making my storage needs a stress-free and enjoyable experience!

I've been renting a storage unit at this location for 7 months now. The reason why I chose this place over others is mainly because of the customer service. Mark & Joey are always super helpful and very accommodating - thank you fellas for making my life a little easier.

Everyone I have worked with has always been extremely helpful and accommodating. I would recommend the storage facility in Ladera Ranch, CA to anyone looking for extra storage beyond what they have at home!