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Extra Space Storage, Burbank CA

Address 175 W Verdugo Ave, Burbank, CA
Phone (818) 841-9911
Hours
Tuesday9:30am-6:00pm
Wednesday9:30am-6:00pm
Thursday9:30am-6:00pm
Friday9:30am-6:00pm
Saturday9:00am-5:30pm
Website www.extraspace.com/storage/facilities/us/california/burbank/300156
Categories Self-Storage Facility, Automobile Storage Facility, Boat Storage Facility, Moving and Storage Service, Moving Supply Store
Rating 4.8 18 reviews
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Extra Space Storage reviews

18
Sort by: date highest rated lowest rated most helpful
Daniel
September 11, 2023 8:26 pm

Eduardo y rubia are really good, Jocelyn sometimes, thank you for everything and I appreciate all of the help. The site is always fantastic and the prices are decent. I would say don't go to the office when Val is there, prefer Jocelyn Ed and rubia!

aldair
September 11, 2023 6:37 pm

Jocelyn is okay, rubia was fantastic and very helpful, thank you as always and look forward to a great stay!

Daniel
September 10, 2023 8:01 am

Honestly what an experience! So smooth and they truly help you understand units and how they work, easy rules and great staff, most importantly Jocelyn! She's amazing and she's the manager there so ask for her, she's great.

Rarrii
August 31, 2023 7:31 pm

Jocelyn, Emilio & Val. Thank you so much for your professionalism and support during my move in. They made my experience easy and I would highly recommend this location for renting a unit. Jocelyn was very informative and great spirited. 10/10 recommend:)

Heidi
August 28, 2023 2:05 am

I've had storages units in other areas and I have to say this particular location is an A+ and that is due to the manager Jocelyn. She is very efficient and keeps the property super clean.there's never been an issue with any of my storages. I rent three units all clean no bugs no rodents no water damage. Paperwork runs really smoothly with Jocelyn she helps you understand everything. Friendly clean and just a great location what more can you ask for.

Damariz
August 19, 2023 7:13 am

Such an amazing experience at this location! Thank you so much Jocelyn for being so patient and kind with my dad and I. Highly recommend this place:)

Andre
August 15, 2023 1:31 am

Jocelyn was very professional with the move in process. She was very thorough with all the documents and stuff. I would highly recommend for potential tenants to consider this location. Thank you very much.
Update**** 8/23. Jocelyn is only nice, thorough and “professional” when you’re a new tenant. She will “suggest” for you to put out a positive review to make her self look good. I’ve been here almost a year now. She’s rude, not friendly and has attitude. Total 360 turnaround. Not even a “good morning or good afternoon” when she sees me nothing and she’s the manager.
The only friendly guy is the large Hispanic dude.

Bree
August 12, 2023 8:54 pm

Jocelyn is always amazing I have gotten multiple units here & she always us the biggest help! Can't recommend enough!

Narvela
August 11, 2023 1:26 pm

Jocelyn Alvarez was extremely helpful and informative. She efficiently got me in and out of there in record timing which I appreciate because I’m so busy. The promises as well as inside of both storage unit and office were all very clean, I feel safe leaving my valuables here, the office smelled great as well)

Cuurlzz
August 06, 2023 8:48 am

Ed is amazing, jocelyn and val are okay! Thank you to Edward for the amazing service! Ask for Ed

David
July 15, 2023 11:23 am

Val was helpful and knowledgeable. I recommend this storage option specifically for the service I received today.

Denice
July 07, 2023 11:14 am

Great experience! Thank you Imani for assisting us and making the closing of the account so simple!

sonya
July 06, 2023 8:33 am

Jocelyn is super friendly, knowledgeable, and professional! We were able to secure the storage unit we needed after our interstate move. Very pleased. Thanks:)

Nick
July 03, 2023 3:42 pm

Randomly increased my monthly rate by 100 without notifying me (complete breakage of lease agreement) and as I called to figure out why I was simply told that it happens based on market value. Completely ridiculous.

Robert
June 30, 2023 4:17 am

I’ve been renting here for a few years and just upgraded to a larger space on the same lot. Ask for Jocelyn she’s been great to work with!

Clint
June 08, 2023 11:52 am

Knowledgeable staff that was very friendly and accommodating. Would recommend to others without hesitation.

M Clark
June 07, 2023 11:23 am

This storage facility is clean and the staff is so helpful. Jocelyn was amazing from day one. Highly recommend this facility.

tanya
May 28, 2023 9:33 am

I feel very good about using the verdugo St.extra space storage, I have used them for a few years now since I had a fire in my home. And now my sister has moved here and will be buying g a new home so we have the contents of her home in storage. Val has been my go to person for awhile now and always takes care of me efficiently and in a friendly manner. I feel my belongings are safe and secure and really appreciate the courtesy and consideration.

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