Eye Consultants of Silicon Valley, San Jose CA

I did not have the best of experience. The first time I went, the doctor did spend a good amount of time to complete testing. However, I waited 2 hours before I could even see him. Ultimately, my eye pain improved with the help. However, the second time I visited, I waited another 1.5 hours to see him, and he clearly stated to me that he will not answer some of my questions. I barely spent 5 minutes in the room, after taking half a day off work, and hundreds of dollars on treatment, and being told that he will not answer my questions. I asked if he could call me later with an answer, and he stated he will not. Whom should I ask questions about my eye then? These were common questions - when it comes to the health of the eye, any layperson might be nervous and want to understand. I felt completely rushed and dismissed by the doctor at the end. I don't think any patient should be made felt to be a burden if they have a couple of questions. Esp in a 5 minute appt that comes after 2 hour wait. If doctor is unwilling to answer questions, then patients should not be charged $50 copay for a visit that was completely unproductive and dismissive - it's not respectful of the patient's time and money. Ultimately, these experiences left me feeling very upset and disrespected as a patient.

Such a long wait time! The appointment makes no sense at all. Worst experience!