Eyexam of California

Wait time took long even with an appt. I was confused who to communicate to when it came to checking in. The associates were friendly & the Eye Doctor was very kind.

I have been going to the LensCrafters in Sherman Oaks (off of Van Nuys) for about 10 years. The experience and care are always exceptional. Dr. Helen Sungulyan is the best. Both Dr. Sungulyan and staff always take their time with you. You never feel rushed when selecting glasses. Amalie (hopefully I'm getting her name right) helped me select frames that fit my face the best and the ideal lenses to match. I really appreciate the care and attention given. Thanks so much. I look forward to many more years of visiting.

Dr. Fleming is very kind and knowledgeable. Was my best experience I've had with an optometrist

Loved the doctor who did my test as well as the assistant who did the first portion.
The one frustration I have is the fact that the company doesn’t seem to have an up to date efficient database for existing customers. The fact that every time I go in to get my exam or order new lenses for new frames, I’m treated like a brand new customer when I’ve spent thousands of dollars on glasses for myself and my son. It’s a waste of time and annoying to have to do it over and over again, At the very least, the environmental cost of consistently making people fill out paper forms is archaic and not up to par with how other stores do business. I’m actually considering switching to another business to save myself the inconvenience.

All of the staff were extremely knowledgeable and friendly, I’d recommend anyone to this location

Dr. Helen Sungulyan was an absolute pleasure. I felt very taken care of by her and her staff.

Laura was amazing at helping me figure out which frame style I wanted and broke down the cost of what I was getting.

Dr. Sungulyan is terrific; however there is a real problem with the medical reception desk.
I have left 3 different messages for the Dr. And she NEVER got ONE of them.
Please address this important challenge immediately.
Thanks.

Eye exam was mediocre. The optician staff was lazy and unhelpful. They lied about the glasss. I had a pair made. It was blurry looking out of them from the start. The manager lied to me and said it’s normal. I have to accommodate to the new prescription. Which is totally untrue. I could not use them at all. Wen to get my money back. They said no. This place is a joke.

Service was exceptional. I do love this location and staff. The eye doctor was incredibly knowledgeable and accurately assessed my vision needs. They aren't just lovely people, most importantly they know what they're doing!

The receptionist was kind, and greeted me upon entry. The Doctor was just as kind, informative, and generally pleasant to converse with. After completing the exam, the checkout process was just as smooth. I would recommend this Eye Exam location and Dr. Ana Pivazyan to anyone that requires ophthalmology services.

I always look forward to my appointments with Dr. Sungulyan - she is always personable, cheerful, knowledgeable, and just plain excellent at what she does!

My eye exams with Dr. Helen are always amazing. She is very kind and patient. And of course an amazing doctor! She explains things very well and makes me feel comfortable.

I will always come back to this LensCrafters. All of the workers and my doctor are so kind and helpful!