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Fairfield Inn & Suites by Marriott Turlock

Address 3301 Countryside Dr, Turlock, CA
Phone (209) 668-3800
Website marriott.com
Categories Hotel, Extended Stay Hotel
Rating 3.8 17 reviews
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San Jose Marriott — 301 S Market St, San Jose, CA
Similar companies nearby
Best Western Orchard Inn — 5025 N Golden State Blvd, Turlock, CA, United States

Fairfield Inn & Suites by Marriott Turlock reviews

17
Sort by: date highest rated lowest rated most helpful
Richard
February 10, 2023 4:03 am

I stay several times a year.where's the loyalty discount? I first time visitor gets the same price as me?
I sold technology for many years and as a company, we honored that. Coat a whole more to get a new customer as to host a several year year repeat visitor

Mike
October 09, 2022 11:20 pm

The property was fairly clean and the hotel lobby staff was friendly and prompt. The rooms were clean, but a bit run down and need of updating to meet the typical Marriott standards. Mattresses were really worn and room furniture banged up.

Eddie
October 01, 2022 10:48 pm

Everything was good. Breakfast, service and location. Only thing was at 1am people above us sounded like they were wrestling till about 4am. Kids running around

Juan
July 14, 2022 4:02 pm

Nice Hotel, very clean, but I arrived there on Tuesday and left on Saturday, and they made my bed only on Friday.

Berj
July 11, 2022 7:49 pm

Hello, we can thank Brittney on this one. I recommend the following to everyone. DO NOT go to this hotel. They have a serious HVAC issue. Central Valley is very hot and low to no AC is not acceptable. However, mistakes happen. It’s a matter of willingness to do something about it to make it right. I didn’t sleep all night due to the room being so hot. I’m very disappointed and am going upstairs with this one. I couldn’t get the monetary portion of $85 refunded and now I feel I threw money away. I could’ve slept better in my car. The main point is, this is an establishment who doesn’t take responsibility or accountability. There are other hotels nearby with working air conditioners. Go to those. Prices are comparable. Brittney should NOT be managing and I will take this as far as necessary with measures fully permitted by law. STAY AWAY from here. If you don’t listen to me, after your stay you will wish you had based on the experience I know you will have. Good day!

Enrique
June 13, 2022 5:14 pm

Hafa Adai Hi great location clean well respectful staff service just outstanding also pet friendly safe breakfast what a treat price $$ not bad for all commendations sleep well enjoy life later. ️.

Pat
March 20, 2022 4:26 am

Bathroom was not clean. Requested house keeping service and the request was ignored. When I asked the front desk for the service I was told the house keepers had left for the day.

Katrina's
March 04, 2022 11:52 pm

I will not reserved at this hotel. I had a bad customer service. I mad a reservations almost a week before my arrival and was told the price and I was like okay cool! I arrived at 3pm which was my check-in time (with 4 tired/hungry children) I get asked my information and she looked and she asked for my name a few times I was getting that feeling that maybe they didn't book my reservation that I had made over. She couldn't find me took a bit. Finally she says oh here we go and says okay lets get everything going for you, I said okay cool! Than she said oh am sorry I need to check if the rooms are available (cleaned) I was like in my head wow seriously. I said okay I sat and waited in the lobby a while she helped a couple that was checking in behind me. That took about 10-15 minutes my kids where obviously getting impatient. She finally helps me and I get all my stuff go to my room (s). My whole point and bad customer services here is when I reserved my rooms I was told I would be having two rooms next to each other for the price of $$$. I was like okay cool. I fully trusted this hotel to have everything set and going for me but no. I get my rooms one in the second floor and the other room is in the 3 floor very fart apart. I go downstairs and I tell the gal hey am a bit confused I had made a reservation to have two rooms next to each other but yet these are very fart apart from one another she's like oh am sorry that all we have am like okay don't have control over that so I let it slide. MAKE SURE YOU CHECK DOUBLE CHECK YOUR transactions I was told a certain amount over the phone and when I checked out and reviewed my transactions on my way home I was very unhappy it was double the price. I was never told when I checked in this was my total and maybe I should of asked however since I made the reservation over the phone I TRUSTED and assumed I was being charged that amount.

Vicky
January 06, 2022 2:42 am

Very clean. Rooms were spacious and updated. Staff was amazing. Mercedes at the front desk was so nice and very helpful. Shopping centers and restaurants are all within walking distances. Breakfast was very good. Lots to chose from. If you leave hungry it's your on fault. Exercise room and pool here to. We will be coming here again.

James
December 29, 2021 9:04 pm

The staff here is the greatest. The rooms are nice also. I spent a month here for work and the treated me like a friend from day 1. There's acting nice and just simply being nice.

Mr Rushing-Grosz
November 08, 2021 11:18 am

Only thing negative to say in my suite is the shower floor is stained besides that really nice place good location and Mercedes I believe her name is was very sweet and helpful I'll be staying here the next month for work so I'll be sure to post when I leave as well

Elizabeth
September 07, 2021 9:43 am

Nice hotel off the freeway. Located near shopping, gas, and restaurants. During our stay, breakfast was being served/made by one staff, which caused a long line of guests waiting their turn. Don't mind that they wanted to use that as a protocol for COVID, it would've been nice to have another staff person, or if the grab-n-go stuff was readily available for guest and they can serve the hot items.

Lisa
July 24, 2021 12:58 pm

Mercedes is one of the front desk employees and she was so wonderful. I got there late at night after a medical emergency with my husband and she was so kind and helpful. The room was clean and had everything I needed. Highly recommend!

debbie
July 13, 2021 6:06 am

The front desk staff are so very nice. All the staff are nice. I had good breakfast s. The rooms are clean. The floors are very clean. The only thing that bothered me was a heard something climbing in the mattress when I laid down. Then I heard something rambling threw my bags in my dresser. I stayed in room 124. I couldn’t figure if it was a rodent? When I opened the drawer nothing was there.
I heard it clearly. Other than that experience everything was great.

Araceli
July 03, 2021 11:59 pm

We had a double queen room. Room area itself was very clean but the actual space of the room was small. With our family of five it was hard to move around.

The bathroom shower area could be cleaner. Had noisy neighbors. A train passes by right next to the hotel but we slept right through it.

Lobby and eating area are immaculate. Breakfast provided is much better than your average continental breakfast. Customer service on the phone when we called in was very friendly.

Frank
February 02, 2021 12:20 am

Great place to land when you have things to do near Turlock. Clean, comfortable, great breakfast, friendly, very reasonable price. Room amenities currently limited due to COVID (in. Coffee machine in the room) but fresh coffee and water is always in the lobby (free of course). Masks are required in public areas.

Joshua
December 13, 2020 12:35 pm

The colors are warm and elegant. The staff was able to accommodate two conjoined rooms for a weekend. The breakfast was higher protein and hot.

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