Fairfield Residential SD, San Diego CA

Absolutely the worst experience in customer service I have had in my entire life. Conducted a military lease break to execute PCS orders and was told my security deposit and prorated months rent would be returned to me in 2 weeks. It is over 2 months after the fact and I still can't get a solid answer on where my stuff is at in the process. The corporate leasing department did not have any answers and refused to provide updates on the matter. After 27 phone calls over the 2 month period of unanswered emails and voice-mails I finally receive a response that they claimed to not have recieved my orders to even process my security deposit. This was completely false as I forwarded BOTH emails I sent with the required information MONTHS prior.