Family Auto Service, Santee CA

Break job, all 4 rotors & pads with a brake fluid replacement. Fast honest work, reasonable price. They even gave me a shuttle ride home so I didn't have to wait around the shop.

I’ve been coming here for a couple years with many cars. They are very honest and communicative. I would highly recommend. And Annie is just awesome. She always explains everything to me and never charges me more than what my quote was for. Thank you. Family auto service in Santee.

I love this place, Ruth the Front desk employee is super nice and friendly, helpful and knowledgeable. The staff that work on the cars are super cool and fast. I used to go to separate places for my oil changes and tires but this is a one stop shop!

Ruth was amazing. Customer service is 100% great. Got an oil change under and hour. Will be back again

I got an alignment and new tires here. The staff are so nice and they went above and beyond to make us feel comfortable and important. Thank you!

-Daren and Gene

The customer service was excellent. They let me know about the discount on my oil change they help me with getting a credit card. I’d recommend this company to anybody.

Excellent customer service. I was dealing with a warranty company for the first time and wasn't knowledgeable about the process. The office manager walked me thru it. I would bring my car back here again and again.

So friendly and helpful. This is my second time here and both times have been most pleasant. Thank you.

Called them in a pinch and they were able to fit me in almost instantly. Very friendly staff, will use them again

I was in a bad position 5 hours from home. The woman in charge was kind and delivered competent repairs as promised. I may consider driving down from Kern County to use this shop again because finding mechanics you can trust is like the needle in the haystack. Thank you Family Auto Service!

The woman at the counter that helped us was super friendly and very knowledgeable! We got a great deal with a buy 2 get 2 and we were a walk in! I am definitely recommending to all my friends and family!

My 08 Nissan sentra died on the road, I had it towed to Family Auto. It took a while to find the problem. I've been going here for a few years they are very thorough I recommend them to friends

I would give them 6 stars if I could. Our brakes locked on passing LA on the first day of our family vacation. Family Auto got me in first thing the next morning and had my car back to me the same day. They saved our vacation and for a fair price.

This shop is excellent In service. Had fast service & was honored with a discount of month

Used these guys today for tires on my trailer air compressor they had my tire size and got me out within an hour and were super nice and friendly highly recommend!

Micah was a pleasure to work with in troubleshooting our car starting issues. Annie was also very pleasant and willing to assist. Great first experience.honest and reasonable. Highly recommend you utilize their services for your automotive repair needs.

The store manager was excellent very knowledgeable very friendly and willing to help and work within my financial needs

I was very happy with the communication and the timing and the friendliness. I will definitely come back here with any of my car issues.

I had a spring and strut mount breakage I also needed brakes replaced. They were able to repair and replace all necessary components. New Bilstein B6s in the front new pads and rotors all around. They threw in the rear rotors since they couldn’t be machined. Replaced the custom lug nuts as well for free. The alignment is perfect and the brakes are just perfect. Car drives brand new and stops the same. I will definitely be returning to this auto shop for other needs! Service was par none with the communication too! I really appreciate the effort and what they did to help keep costs down.