Fantastic Sams Cut & Color, Corona CA
| Address | 11882 De Palma Rd, Corona, CA | ||||||||||||||
| Phone | (951) 277-2002 | ||||||||||||||
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| Website | fantasticsams.com | ||||||||||||||
| Categories | Hair Salon | ||||||||||||||
| Rating | 2 7 reviews | ||||||||||||||
Nearest branches Fantastic Sams Cut & Color — 30035 Alicia Pkwy, Laguna Niguel, CA, United States Fantastic Sams Cut & Color — 4164 N Sierra Way, San Bernardino, CA, United States Fantastic Sams Cut & Color — 13502 Whittier Blvd C, Whittier, CA, United States Fantastic Sams Cut & Color — 2222 S Atlantic Blvd, Monterey Park, CA |
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Fantastic Sams Cut & Color reviews
7 Booked two appointments and neither was honored.
DO NOT VISIT THIS PLACE!
Been coming here for years, but today is the last time. Today, I had an appointment at 3: 30; at 4: 30 I asked if they had an ETA. The guy literally told me not to have an attitude (he replied with a lot of attitude) at which time I told I had been there for an hour. Apparently, there was something up with the computer, but he also muttered something about no one knowing how to book appointments. A woman came up to help him while he continued to talk. I think he was talking to her (I'm five feet away) & saying with an attitude that he wasn't going to take me. At that point I had enough, cussed him out & walked out.
(While I waited another female customer walked out when she realized how long the wait was going to be).
Screw ups happen. Just apologize to the customer, even if you think they have attitude, since you're the one who screwed up. Instead, I had to deal with an unprofessional person who couldn't deal with a customer who's rightfully upset. Also, if you don't like a customer don't share it with another worker right in front of them.
Terrible service. Only one person working people waiting for hours. I use to give tips, sorry no more.horrible experience.
After the pandemic started, I started cutting my own hair with clippers. Not great work, to be sure, but sufficient for that time. I needed a good cleanup, so scheduled an appointment here. Showed up ten minutes early, but quickly learned that they had someone who called in sick and were running behind. Waited for 1 hour and 20 minutes, then got my turn. Learned that they use clippers too, so I was able to share the guide # I have been using. This isn't like going to the fancier salons, very much "fast food" in comparison, but it got the job done for me. Discounting a point for the hour plus wait.
Horrible service. They have no idea what an appointment means. Third time I've left after waiting an hour after my appointment time.
Walked in to get a haircut, before I could even sit down the lady said "it'll grow back if you don't like it. " Definitely not what you want to hear from your hair stylist. Grabbed my coat and left. Maybe they're good but i don't know. Good luck!