Farmers Insurance - Donna Dao, Pleasanton CA

Donna Dao of Dao Insurance Agency is excellent. She responds to communication promptly, earnestly tries to resolve insurance issues thoroughly and handles insurance matters professionally.

Donna and her team are fantastic! My family has used Donna’s services for nearly a decade and always get top tier service. Every time I have a question or need advice, Donna returns my call the same day! She is careful and meticulous to make sure I am getting the best coverage and service possible. I can’t recommend her enough!

I have been a customer of Donna Dao at Farmers insurance for many years.
Her professionalism, attention to detail and customer service are exemplary.
Highly recommend!

We have had the pleasure of having Donna as our agent for over 25 years. She has always gone the extra mile for us on any of our insurance needs and has always been there to help. If she doesn't have an answer or explanation for us, she digs in and finds one. We have complete confidence and trust in her and we always appreciate her honesty.

Donna is a terrific agent. She goes above and beyond for her clients. We’ve been clients for a decade and she is always looking for ways to save on premiums. Recently, she was extremely helpful working with adjusters and finding just the right body shop for our claim. You can sleep well knowing Donna Dao has your back.

My family and I have been receiving insurance services through Donna and her team for years. They are responsive, helpful, and are always there when we are in need of advice. They are quick to respond to our coverage changes and are very thorough when explaining our policies.

Not only are Donna and her team adept as insurance agents but they are also kind and caring community members who show they care about their clients and the surrounding area. Donna and her team not only check in on my family but they also donated supplies to my classroom to support local students in need! I appreciate their professionalism as well as their neighborly approach to insuring those in our community. Thank you, Donna and Team, for such wonderful service always!

Donna and her staff are always available to answer any questions I have regarding my insurance. They provide the best options for our family and inform us of changes or new offers that there are. Their claims are seamless and will provide the best pricing. Highly Recommend.

I inherited Donna when my long time agent left Farmers. I am so happy that things worked out this way! Donna has been fantastic for all of my insurance needs. We have our business and personal insurance with her. She is so helpful and responsive to all our needs. Thank you Donna!

Donna is extremely available to clients. She has a great grasp of this business and can explain insurance and filing options. She sorts through the pages of legalese to tell you what is relevant. She compares pros and cons of policies and makes all the jargon easy to understand. Once decisions are made Donna quickly responds and our decisions were implemented almost immediately. She is a model of professional responsiveness because she listens to her clients.

Donna has been our home insurance provider for over 30 years now, across multiple homes in multiple cities. She has provided great service and valuable advice every step along the way. I can't imagine ever insuring our home with anyone else.

Donna and team are top tier insurance agents! Been with her for over 10 years now and I have nothing but glowing remarks for her. She’s personable, prompt, incredibly informative, and always fights to get me the best rates. Highly recommend her for your auto policy coverage + other services.

What can I say, except that Donna and her team provides the highest level of service I have ever had from an insurance agent.

I have had many insurance agents and carriers over the years. Donna is by far the most pleasant and responsive agent I've ever had. A pleasure to do business with.

Donna and her staff are extremely knowledgeable and helped us in understanding the process for our personal requirements of all aspects of insurance needs. We were in a bit of a pickle at one point, and Donna's attention to detail helped us thru.

Have been a Farmers client for more than 25 yrs,
Donna Dao has been our agent all that time. She is very professional, addresses all of our needs and questions in a timely fashion. She goes above and beyond in providing assistance with claims. We were in the Butte Fire, Donna came on site to assist the adjuster with our claim, driving more that 60 miles to be on site with us. I would highly recommend Dao insurance to anyone that needs insurance and an agent that always delivers.

Donna and her staff are experts. They have been very responsive to all of our insurance needs for many years. I highly recommend using Dao Insurance, you will not be disappointed!