FedEx Office Print & Ship Center, Sacramento CA

The staff is very helpful with what ever you need to accomplish your task. They can answer your questions about shipping to other countries

After calling the 800 number numerous times and them getting my delivery preference wrong, I was so upset. But after coming to this location the manager and employees was so polite and genuine. They help me patiently even after me expressing concerns and frustration with customer reps on the phone. They explained every step with me and helped me find a solution as well as help me load each package. So thankful for their assistance

Called to ask about a banner. They said it was 24 hour turn-around time, and that I just had to email them the file. So I email them the file.

The next day they contact me to say they haven't printed because they need to know if I want it for outdoor or indoor. Apparently the guy who I talked to on the phone didn't know to ask me that when I talked to him. Anyway, they were the same price so why not just give me the outdoor one which is sturdier instead of making me wait.

So anyway I take the opportunity to send them a new file because I wanted to make a change. So 24 hours later I go pick it up and it's not ready. They can't tell me when it'll be ready. They'll call me. This all takes like 20 minutes for me to leave the place empty handed.

Finally like an hour later they call me that it's ready. Another half hour at the store. I didn't look at the banner in the store because by this time I'd spent way too much time on this, but I get home and there are no holes in the banner. How am I supposed to hang this? !?

So rude, tried faxing and when asking the employee one clarifying question i was just ignored and there was less than 4 individuals in the store and only 2 needed help

The manager here refused to let me scan a 1986 picture of my dead mother. I usually refrain from trolling, but your minimum wage job just isn’t that serious.

There was one person working this morning. I was 2nd in line to be helped. When my turn cam up I was told I had to wait a few minutes longer because he being is timed on how fast he checks incoming packages while he's dealing with the public. Is it really more important that he checks in the packages before he deals with the public? I'm shaking my head on that one. If I didn't have to be there I would have walked out.

Lied about mailing to po boxes to get the sale of expensive padded envelopes, then I still had to go to a post office and mail out

They’re open late which is super convenient! Most places close at 5 or 6 pm. I arrived at 6: 30pm on a Thursday and they guaranteed my package to arrive the next day (Friday) at 10: 30am in Arizona. Great customer service:)

Rude guy name Alex does not want to help carry big box shipment. He said he doesn’t have to provide the services of carry in boxes. When I mentioned I will go somewhere else for the services, he said it doesn’t affect him. But I am sure it will effect business.

If you are a new customer, they will try to rip you off. Ridiculous price pay different on receipt than an account. Beware if they ask for extra fee.

I participated in my first art show in Oakland this past weekend, and my piece sold in the first thirty minutes of the doors opening! I was more than excited. So that led me to FedEx to check pricing to make myself a copy.

Faiza was so professional and pleasant to work with. She listened patiently to my needs and assisted in ensuring my overall satisfaction in the products I purchased, often giving reasonable recommendations along the way.

I bought a laminated poster board with my piece printed in color. It turned out fantastic and was a more affordable option for me (compared to canvas printing) as an artist. The poster board is durable and the lamination makes the colors really pop!

Thank you Faiza! I will see you all in the near future.

I like having my packages delivered to the FedEx office instead of to my home because I feel it's much safer. Whenever I purchase something here the transaction goes smoothly and quickly. You can get printing done here, there's Post Office boxes that you can rent, and you can even get large posters printed and laminated here. I've shipped heavy items out that they've packed for me and sent via FedEx of course and it's been a reasonable price considering that I had them pocket and it was a valuable item. So overall I'm pleased with the service that I received from this FedEx office.

Fast and friendly.
Professional help and Guideance.
Great Staffing
! Saturdave69

I came here to use the eBay valet service and when I got here I was greeted at the door and was met with exceptional customer service throughout the whole process and transaction. Faiza was OUTSTANDING to work with, she even helped my 3 year old make her first purchase!

It is my go to store when I arrange a pickup of valuable items as opposed to risking packages being ripped from my yard.

This place is ridiculous I just stood next to a printer for over 10 minutes mind you the only customer in the store waiting for it to load then finally 1 of 3 employees standing around doing nothing behing counter says that machine might not be working it wasnt yesterday but yet no sign & they saw me standing there the whole time. I use fed ex office all the time in my job I will never return to this store again