FedEx Office Print & Ship Center, La Mesa CA

Shipping desk guy at 5: 30 on Nov 8th was super helpful and friendly. Saw me packaging my order with my own tape, so he offered to tape it up and attach my label for me. Thank you!

Let's get this straight: FedEx employees in general, whether drivers or front desk reps, are rude, awful, and their company's culture is not customers friendly. That being said, I had only one box to drop off, and the shipping label was already printed, and attached to the box. All the front desk had to do is to scan it and that's it. A normal person would have taken him/her 1 second to do the job. But it was not that simple for the front desk FedEx employee La Mesa! After waiting more than 10 minutes, she gave me that awful attitude, rude customer service, and she started asking me irrelevant questions about my box. They definitely need to go out of business for hiring such despicable and miserable employees.

The staff takes great pride of ownership in this location. They are helpful and patient. The location is always tidy with plenty of parking. Today I got great service from the Manager, John after the young man that was assisting me was pulled away by another needy customer. I recommend this business.

My printer broke and I needed to email documents to refi my house. Went here and it was the easiest thing to scan and email. So quick easy to use and cost. 50 for each page!

Printing failure, manager was unpleasent. Was charged for prints that did not go through. When getting a refund manager was no where to be found for about 20+minutes. When I finally got them, I beleive they went by Dave, they asked where all my prints went. I showed them the receipe and the two jumbled up pages of just mess. They insisted I had other pages, I went as far as to say check your cameras for proof if you need to. Finally got my refund. Manager was just unpleasant not only to me but the poor employee who was trying her hardest to help me. Manager took the pages away so cannot provide any photo proof sadly.

I emailed my document to print to myself. At the pay-per-minute workstation, it wouldn't let me download my attachment. My guess is that it is because I was using Proton Mail. So I had to forward the document to my secondary GMail account costing me more time (and money). So I feel like I got scammed because gmail isn't my primary email:/

obviously moving forward I'll just be emailing to myself using Gmail, but it would've been nice to know to begin with

Not the first time coming today but great experience again- was greeted promptly by one of the employees, he helped me to process my AT&T return, fast and efficient, took me less than 5 min. Shipped few packages few times before but also received great service. The store didn't look too busy but there were staff available all the time.

It's so easy post a review when you're angry about something. That is why I won't be posting a review about my experience at Office Depot. I'll focus on the positive.

After horrible service at another business, today I went to FedEx Office. The employee, Beth, was quick to help me and provided great customer service. Beth completed my order in about 10 minutes (if that) and had me on my way. FedEx has my future business for sure.

The customer service was horrible. Waited 20 minutes for their computer to receive my multitude of emails to print my ONE PAGE, but to no avail. Tried sending it to the self print multiple times, to no avail. The lady at the counter's solution was for me to buy a 20$ USB drive. She failed to tell me I can walk to the back of the store and log into the computer and print it myself. Wasted time and frustration led me to paying multiple dollars to print out a single piece of paper.

Fedex on Fletcher by Grossmont 8/14/20 @ 7: 45p - they could improve their customer service. One rep was great, but the other was not. I was not able to print and the 2nd gentleman's demeanor was not too welcoming, as if he did not want to help - I hope everything was ok with his day. Regardless, I don't like the way I was treated by the older gentleman. In conclusion, I left without being able to print and minimal help for assisting their customer. I will never go back to another Fedex. I'm insane for going there over and over again, leaving each time frustrated with Fedex. Each experience, disappointed!

Staff is friendly and very professional.
I stop there almost every day to deliver my work and they always very nice.

Have been coming here for the past year and a half on a monthly basis To ship for work. Always fast service. Never inside for more then 5 min.

Shipped a Christmas package to SD so I wouldn’t have to fly with it. Staff would not hand it to me because my address on my ID didn’t match the mailing address (I live in Seattle). I have the tags left on the door by the delivery man and the name of package recipient is me. Great way to spend the holidays: with Xmas presents held hostage.

Not sure why all the 1 stars. Just left here and everything was great. The person who worked there was very helpful. Not too much personality, but he was nice.
The inside was very clean and pleasing.