FedEx Ship Center, Soquel CA
| Address | 2660 Research Park Dr, Soquel, CA | ||||||||||||
| Phone | (800) 463-3339 | ||||||||||||
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| Website | local.fedex.com/en-us/ca/soquel/srua | ||||||||||||
| Categories | Shipping and Mailing Service, Logistics Service, Mailing Service, Packaging Supply Store, Shipping Company | ||||||||||||
| Rating | 3.3 7 reviews | ||||||||||||
Nearest branches FedEx Office Print & Ship Center — 975 The Alameda #40, San Jose, CA, United States FedEx Office Print & Ship Center — 20660 Homestead Rd, Cupertino, CA FedEx Office Print & Ship Center — 2125 El Camino Real, Santa Clara, CA FedEx Office Print & Ship Center — 560 E El Camino Real Ste B, Sunnyvale, CA |
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Similar companies nearby United States Postal Service — 24001 Calle De La Magdalena, Laguna Hills, CA United States Postal Service — 501 Maple Ln, Sugarloaf, CA United States Postal Service — 4216 Pacific Coast Hwy, Torrance, CA The UPS Store — 1632 Broadway St, Eureka, CA, United States |
FedEx Ship Center reviews
7I find FedEx to be the WORST delivery service company. Our packages never arrive onetime, they are always several days or weeks late. And, when a delivery driver has a package to deliver, he sometimes does not even stop at my business address to see if anybody is there. He just assumes that there's nobody there and they keep driving and reports that my business was closed when in fact, it was open, I was there when I saw them drive by and not stopping. Also, delivery drivers never bother to leave a note on our door to let us know that a delivery attempt was made, they just keep driving without making a stop. How else are we supposed to know that delivery was attempted so we could, at least, go to the ship center and pick it up in person? From now on, I'm going to demand my suppliers that they use another delivery service company or I won't.do business with them. If you care about your packages use another company.
Worse delivery service company in the county. Messed up both delivers from this year. One package they couldn't find and it showed up weeks later. Other package marked delivered then showed up 4 days later (gotta keep those delivery metrics low!) Drivers also speed and drive aggressively out of this facility. Use the post office!
So a note that's very important, cut off for overnight East Coast is 5: 00 p.m. Anything that is for West Coast / California is close of business. This is the last stop before it goes to the airport
Nice and helpful staff. My packages were there for pickup after I missed the home delivery
Finally a FedEx shipping site in Santa Cruz that is nice, efficient and accurate. Do not go anywhere else. This place is the best.
Stopped by on a Saturday afternoon to send off a letter and the customer service rep was great! Knowledgeable, friendly, and overall a very helpful individual.
FedEx did not even attempt to find my address before returning my Christmas gift to the sender all the way back in Ohio. They gave me one phone call after they had already loaded up my package for return. I checked all the time stamps afterward. I tried calling back to give them directions or possibly pick it up myself like UPS often does. No luck, no chance, no help!
Today I have 2 packages to ship via FedEx Smartpost. The driver was unfamiliar with this service so she refused to take the packages even though I pointed out that they were printed from the FedEx website. I called customer service and then they lectured me that since I was not a scheduled pick up for today, the driver does not have to take them. Absolutely the worst customer service! She reveled in the fact that she was not obligated to take our packages. Customer service in Soquel was no help whatsoever.