Femcare Medical Associates

0 Stars! Dont come here. My dr was dr dhaliwal. Long story short ive been having adnormal bleeding for 2 months going on 3. On 9/1 i saw dr dhaliwal for my post op. As usual she comes off cold and uncaring and shows no compassion. I was literally in tears. I found out later in the day she passed me onto dr pham to do my surgery and although i didnt appreciate the lack of transperancy by her i was ok with seeing dr pham bc she genuinely seems to care for her patients. She was also suppose to send a prescription for me that day bc ive been having major cramps along with clotting and bleeding thru pads every hour. She never sent my meds and i had to call the after hour exchange twice bc I was told to do so by the front office staff if i didnt get my meds by that night. A review was written in regards to her lack of care and dissatisfaction with how she handled me as her patient. I feel very discriminated against as a black woman. She even denied me care from Dr. Pham while doctor pham was on vacation. I was ok with not seeing her but to deny me care that i need from another medical professional is way out of context and negligent. People have the right to write a review on your facility if they have been mishandled. Fast forward to today and i receive a notice stating both she and Dr Pham cannot see me after 30 days. I know she was no longer going to be my doctor but to deny me seeing dr pham knowing im bleeding is beyond negligent. The letter stated i had 30 days mind you i was scheduled for surgery on 9/15. The office manager rose proceeded to inform me that although the letter states 30 days i cannot keep my appointment. She was also at first trying to deny my medical records stating that My physician has to request them. I informed her i want my own medical records and she suddenly changed her tune informing me of the fee. I have no issue paying the fee but i also will be contacting the medical board and a malpractice attorney for all that i am being put thru as well as for abanding my care before the 30 days was up knowing Im bleeding and clotting heavily. This is not the way you treat patients. I was lied to by the dr and a referral was submitted for my hysterectomy she claims my insurance denied and after speaking with them they advised she never sent a referral for that only for ablation. I was lied to when she said a malpractice insurance contacted her saying she couldnt treat me because my husbands review expressed dissatisfactory for her care. This had nothing at all to do with dr pham she is great but this all stems from dr dhaliwal placing her personal feelings in front of her patients care because of a review on google. If you want proper care and to be treated with respect compassion and concern for your medical situation i would advise you to see Dr pham or the other dr i have seen many positive reviews for. If you google dr dhaliwals name which i should have done in the beginning you will see the level of dissatisfaction MANY patients have with her. My husband told her he would take the review down just so i could get the proper care i needed but this lady still proceeded to abandon me as a patient. She is negligent and i would strongly urge you to see someone else. I will also be notifying the necessary channels that she dropped me bc instead of her listening to how highly dissatisfied patients are with her she chose to act juvenile over a review when people are entitled to feel how they feel and post reviews if they arent satisfied with the services provided. The last time i seen her she was short with me and in and out the room within 3 minutes yet these insurances are paying her this money to conduct her job properly. She didnt even bother to check my bleeding when i told her how i was soaking pads and the morning of 9/2 i had to go into urgent care bc of my pain and all the bleeding. I didnt get the prescription until the next day after i seen her and also was seen by urgent care. She needs It seems to me she handles minorities this way from all the other reviews posted and this is a serious issue.

I was very happy with Dr. Dhaliwal she is amazing, BUT her staff has not the best customer service skills. At first they failed to send my insurance information for my 12 week scan, even tho o kept calling to make sure everything was up to date and the front desk lady said everything was fine. So I missed that one and had to one somewhere else weeks after, then I moved out of state and my new DR. Requested my files, well this lady Jasmin took more than a month to send them, she did not send the whole file and images were poor so I had to de do all my labs here in Texas. I called and requested to talk to DR. Dhaliwal and surprisingly she was never in.
I’m very disappointed that an amazing doctor like her has this poor trained and inefficient staff.

Not the best experience I had

My first pregnancy And was not very welcome by the doctor nor nurses

Super rude, did not congratulate me. The vibe was so off

I was not even told my due date was I had to called to find out when was my due date.and by the way they were so wrong on the date.
I didn’t feel too comfortable I request medical records and
My prenatal screening medical records states my due date is a different date.

I would advice not to go there. Check other doctors especially if it’s your first pregnancy

Dr. Smith is amazing! Ladies at the front desk are friendly! Dr. Smith always makes me feel comfortable! Definitely Recommend!