First Response Phone Repair, Rancho Cordova CA

I purchased a phone from their eBay store. I didn’t need it immediately and really just started using it recently. The phone was reported stolen, and I am now in possession of stolen property.

I purchased the phone Brand New on eBay and the owner of the store is telling me it was “for parts. ”

Don’t know anyone who would spend $300 for an non-working LG phone. Authorities have been called. Very upset that I lost $300 and now have to turn the phone in to the police.

To the owners: don’t be surprised if the police come knocking.

You recently replaced the battery in my iPhone 6 and advised me how to maintain a charge.

I took that advice and have extended the time between charges,

Thank for this and all the excellent work you have done for me so far.

Very good customer service. Reasonable prices. Quick repair service. Extremely happy. Will recommend to family or friends. Definitely come back here for any need. Thanks guys. You are the best.

The price is real! Great customer service, phone repair service was exceptional and as advertised. My iPhone 11 Pro Max screen was replaced just as new. COVID Concerns: all employees wore masks and all regulations were abided by! Great little gem in Rancho:)

I came here twice and they were poor experiences. When I got my phone screen fixed the first time the camera was blurry, 2nd time they broke the home screen button. I wouldn’t recommend.

They did an amazing job of repairing my cracked phone screen to looking brand new plus they were very affordable.

Bought a phone from these guys last Saturday and am very satisfied with the purchase. Not sure about the repair aspect of their business yet however they seem very knowledgeable and I'm sure if I needed a repair I would trust them with the opportunity. Seems to be a great place all the way around. I'd definitely recommend them.

Fixed my phone and now getting me a battery for my tablet, I used them then did again and if any other problems I'll go back, staff is friendly and nice to dea l with

Staff was friendly and courteous. The screen replacement only took 30 minutes and the price was right. Highly recommend First Response for any repairs.

So my son cracked the screen of his Samsung s5, and when it wouldnt act right he would hard reset it to the point it had a malfunction and would loop til the battery died. WELL we got tired of that and with my son not having a phone has caused some issues. So we did some googling and found this store. The staff was very attentive, they asked what they could do for us. We gave them the phone and they price checked how much replacing the screen would be. My wife and I browsed and were debating amongst ourselves if we should buy a phone for our middle son who recently started walking home from school. We found a Samsung J2 for $40 as we were looking at the Samsungs. The very nice woman from the desk came to us with the rough estimate of $90 to replace the screen. My wife had recently (2 days ago) upgraded her phone and decided that she would give the oldest her old phone (J3 Prime) and get the J2 we had seen. The sold us a charging cable for it and we bought a few extra cords for our other phones and a few other needed accessories.

Pros = reasonable prices on their phones. Memory cards we found were 64 GB for $14.99 which is super nice. This looks like a phone store unlike the CPR phone repair store near Lowes. If you love Iphones, this is your store. Theres cases for iphones everywhere. They have speakers and smart watches too!

Cons - They dont have a big selection on samsung phones and phone cases for samsung phones. They have about 90% Apple products, Theyve a huge selection on iphones etc.

We did purchase one of their phones and went over to Metro and there was no issues with the phone. Phone was not blacklisted or had any issues. My stepson LOVES his new phone and pretty excited to have a phone now. They also gave a 7-14 day return policy if there was any issues we could return it.

Overall we loved the shop and will be back if there is any future needs when it comes to our phones.

Went to go buy a Galaxy Watch, bought for a really nice price, helpful and really friendly
Definitely coming back

So amazing. So quick, so friendly. Going to apple is such a pain, especially for my husband whose phone was from the UK. It shattered and we needed an honest refurbished replacement. Forn$165 we got another iphone 6s 64 gigs (husbands choice for a quick replacement of what he already had and loved), a case, a screen protector fully installed, and charger for the phone. Everyone was super friendly. So nice to have an option in our backyard for apple. Thank you so much for taking care of my family <3

Came to get a iPhone 7 screen repaired, staff was great, very knowledgeable and helpful. I’ll definitely be back.

They did a great job repairing my screen. They were quick and efficient even tho they were slammed. Family friendly also. Defitnely will recommend to others!

They know a lot of things about phones, still wish the manager was the one repairing the phones personally like before he was a really good pro.

An ethical business, with kind employees, that makes our lives with our phones easier!
Any phone needs? This is THE place!
Thank you First Response!

Definitely at the top of the game when it comes to cellphone repairs and service, they got affordable prices and fast repair times unlike some other places *cough cough* CPR *cough cough* thanks for being cool.

They did an amazing job with my broken Note 9 at an affordable price and really fast, thanks again for fixing the broken back glass and bothering to notify me.

Denis is a great and honest person Best Repair company i've dealt with great pricing and never had a problem after repair. Great People Great Vibe Definitely Stop by won't regret it. Thanks Again!

Wow! Youngster fixed my phone in 15 minutes! Fast, polite, cheap and overall amazing!

WORK HARD!
I would recommend this place to anyone and everyone. Five stars! They sell phones in there too. Top notch! Don’t waste your time anywhere else! These people are professionals.