Fix Auto Santa Rosa

My car was fixed in two days. I was not expecting that. Pleasant experience working with Jennifer, getting my auto in and out of repairs. My bumper looks stellar.

Carl was amazing the communication was off the charts and the detail they put into fixing my cars body damage was also great. Me and my family will continue to use this business. Thanks again guys!

Amazing customer service! I can’t thank Jen enough for her professionalism and kindness through the whole process. She kept in contact while waiting for parts to arrive. My car looks great as well.

Fix auto Santa Rosa has the absolute best customer service! Carl and the staff communicated with me weekly and answered all my questions, so easy to work with, they really care about their customers. The shop has warm and welcoming vibes with beautiful classic cars parked on display to look at while you wait. Thank you Fix auto Santa Rosa!

They made the repair experience for my model 3 Tesla as smooth as possible. Jen handled all the communication between Tesla insurance and moved the process in such an efficient way, especially because Tesla is notorious for taking their time. The repair was great as well. Happy with the service.

They made this whole process as easy as possible and the work was outstanding. Kept me informed before, during and after delivering outstanding customer service.

I brought my 2016 Honda Civic to Dibbles at the recommendation of the Honda dealership for repair for
a rear end collision to the bumper. It's comforting to know that this place is Honda certified.

I mostly dealt with Jennifer Nguyen. She was wonderful throughout the whole process. There's a gentleman who also works at Dibbles whom I interacted with. When I needed something important from my car after I dropped it off he was very kind and helpful to allow me to get what I needed.

When it came time to pick up my car I was very impressed with the work. Looks like a brand new car! I appreciate all the assistance and excellent customer service!

Choosing a repair shop can be a little daunting because no one wants poor quality work. I went with my first instinct after talking to the Honda dealership and I'm happy I made the right decision with Dibbles auto body.

The staff at Fix Auto are calm, clear and kind. My new bumper looks perfect! They cleaned my filthy car too! They called to update me about the progress, and stayed within the original estimate. Highly recommend! If I ever need auto body work done again, i’ll call them first!

I was very impressed with the shop's communication. Carl kept me in the loop throughout the process. My car turned out great. There was a longer delay then anticipated to get my car's body work completed however, they covered for the rental car for that extra week. Overall I am happy with everything.

The service coordinator was friendly and professional. The repairs were done quickly (once the parts arrived). The work was done well and the car returned nice and clean.

I will never recommend this shop. Every person I spoke to was rude and condescending, and I never received one call with an update. I had to call repeatedly in order to get any information, and from one day to the next they told me damages were only $1200, then that my vehicle was a total loss. If you have a choice, go somewhere else.

Carl was great at helping me get my repairs done & communicated with me every step of the way. He is an asset to your business. I was very pleased with the repairs to my vehicle & would recommend Fix Auto to others.

They did an excellent job. I originally picked them cause they were the first shop that I found that was Honda certified. They had great communication and were very kind and patient with all my questions. I hope I never have to use them again but if needed I would go back and would recommend them to friends and family. Thank you

It was a great experience from beginning to end. Having your car repaired is never fun. The staff was great! Jen made a point of making sure everything was taken care of and the communication was excellent. The repair work was great as well and they returned my car nice and clean inside and out. Thank you so much and I highly recommend Fix Auto USA to anyone needing auto body work.

Jen communicated very well with me. I was kept updated on the progress of repairs. The work done was excellent. Looks like new.

Prompt service, far exceeded my expectations. The most amazing customer service and I was well informed of every stage of the process, including projected time frames of completion. Super grateful and super happy. Thank you Jennifer and the rest of the Fix Auto staff for making this the most painless process!

Great repair. Communicated very well through process and helped to expedite and manage the needed car rental.