Folsom Ranch Apartments

I've lived at Folsom Ranch for five years now. The property itself is impeccably maintained and the management staff have been highly attentive and respectful throughout my time here.

Most recently, I experienced a clogged sink on a Sunday evening. Due to the severity of this, and wanting to make sure this didn't become an issue for our downstairs neighbors, it had to be looked into right away.

The front office was closed and maintenance was gone for the day. I called the emergency number and was immediately put in touch with Daniel, who is one of Folsom Ranch Apartment's "emergency maintenance" specialists.

In less than 30-minutes Daniel was over, assessing the problem and working on it. While this issue took longer than any of us expected, he got everything fixed.

In the five years I've been here this was the first emergency issue and it could not have gone any smoother. Daniel and the Folsom Ranch Apartment team once again went above and beyond.

Amaru

DO NOT MOVE HERE!

This place was awful for the time we lived here. I could complain all day about this development but here are some of the big issues that stuck out. The first 2 weeks of my wife and I living here my car got broken into, when I went to the office to inform them, no action was taken nor did they seem to care or take preventive measures for the future. Next, they advertised to me that we were walking distance to downtown Folsom, so I thought great what a perk. Little did we know that leaving the neighborhood was super sketchy because there were no side walks, and cars would speed up the hill. They also advertised how great their gym was but it was always disgusting and never cleaned. Most recently the residents mail security was out at risk when letters and packages were being stolen out of the residents mailboxes.

Furthermore, there was this older blonde lady who worked there and she was as rude as can be to us every time we walked into the main office, so stay away from her and avoid at all cost (you know who you are older blond lady). Lastly, we believe that our security deposit was entirely mis-managed when we in fact owed money to Folsom Ranch after making a conscious effort of the leaving the apartment better than we found it. One positive was the maintenance workers were on top of it so a big shoutout and thank you goes to them. I hope if you do move here your experience was better than ours. But I don’t believe these apartments are worth the money you pay in rent. Thank you and good luck to all current and future residents.

August 2023 update: second mandatory entrance during 8 months tenancy. Do you want to pay $2090 plus a $65 montly water surcharge to find this Notice of Mandatory Entrance taped to your door, see photo. Am I living in a prison?

Do you enjoy being told that maintenance is entering your private residence in 24 hours whether you like it or not? Then you will love it here! They perform "annual inspections" on 24 hour notice only. Be advised, they tape a notice on your door, they will not call you or email you to notify you of the intrusion. If you were out of town and did not see the notice on your door, guess who entered your private residence without your awareness while you were away? THREE people entered my apartment today, the manager and two maintenance men. Felt like I was living in a military barrack geing inspected like that. I wish I had not moved here. Horrible.

Look at a unit and the location and area is beautiful but the unit had a bad smell from last tenant (smoke/pets). Also, the price for the unit is complete wrong. Advertising on several sites well below what Folsom Ranch stated. Clearly false advertising to get you to see the unit.

I would just like to point out I am active duty military and got orders to go over seas. Upon check out we asked them multiple times for the final bill due to the fact we were no longer going to be in the states. No response left emails and phone calls and it felt like we were being purposely ignored. 6 months later we get an email saying we have an amount of money going to collections. Yet they never reached out or informed us of this situation. Other than that the apartment it self was alright definitely not worth the cost they are charging you. I hope everything works out if you decide to choose this place. But in my experience their rule of thumb is if they don’t answer the phone it’s not a problem they have to deal with.