Food 4 Less, Arroyo Grande CA

Overworked staff, only one cashier during busy times and long lines while other staff wanders the isles slowly restocking shelves with half a dozen items before walking away to the back of the store.

Some of the prices are good while others are worse. Staff in produce do greet you as you enter but once you reach the cashier you feel like management thinks you are trapped and won't walk away and leave what you came for so you leave feeling like you and the cashier are victims of corporate greed.

I feel sorry for the staff as it must be torture for them to be powerless to do anything to fix it.

To the corporate of food 4 less
It is way better idea to close this branch than let these ladies there calls managers to destroy the name of (Food 4 Less)
Awful attitude and for sure no human being dealing to customers being there over 15 years spending thousand dollar monthly for their needs. Line of self service is shame with 25 items only no other stores do that.letting the customers empty full basket of the same item is stupid idea they can easy count the items in the basket using the multiple function at the system as always now scanning each item on the scanner even if you have tens of the pieces of same item. When I asked the person doing this is there new management here she said I'm the management with nasty attitude.
Get someone know how to deal with humans. We are spending money there we don't ask about special customer service or anything for free just to get respect as humans.
09-07-23 07: 00 PM

Update from 3 years ago:

Ever since the implementation of self checkout it has gotten worse. Today, at 1: 50pm, one checker with a line of 12! People in line. No a single customer in self checkout! Know your customer base!

Terrible service. Rodney the supervisor just talks out his rear end. Prices on shelves are not correct. Also, no cleaning being done. Cashiers don't use any precautions. Have a complaint, they'll just tell you to call corporate. Terrible store.

Horrible customer service, no hi! But they do say hi to the white ladies lol and thank you have a great day happy 4th! But I didn't receive none of that ok. Karen

They’re not open till 12. They’re open until whenever they want. “systems down, I can’t let you in, not my policy my managers. ”
As he lets a customer in, in front of me, as customers are proceeding to check out at 11: 54.
Change your hrs, not the first time.

Never going to this store again. One checker in the middle of the day. Two plump employees standing around self check out. Twelve people in checker line in front of me. Never Again!

They have become "Food 4 More" since pandemic. They were first to stop wearing masks. I see employees as nasty!
Two employees told me I had to leave my backpack at check stand.
My backpack has clear hose coming out for my oxygen. Just to show how stupid they are. And manager couldn't even apologize to me. Coward! Weak!
Worst manager I've ever seen in my 67 years of life.
Smart and Final I'm treated with respect and care. Prices are better in many ways for full service. Check it out people!
Lose the ghetto store and move up with me.

I'm a Air Force veteran.
My hat clearly shows that!

Watch out, … this location refuses to let people use boxes, so they are forced to buy bags, … so not only to waste bags, but to cost the customers even more money