Foothill Pet Hospital, Santa Barbara CA

Took my chameleon there and they were very gentle and sweet with him. Chameleons normally get darker when they're stressed and he had bright and vivid colors the whole time.

Wow. What a waste of time. I had scheduled an appt for my dog a week in advance and I get a call the day before to reschedule for Thursday instead of Wednesday, thankfully I was available and that worked. Then I told them already while making the appt that my dog was not friendly with other dogs and last time they were accommodating to that, but this time they did not plan for that at all so I had to wait 30 min outside for them to clear the dogs out of the waiting room. (Didn’t recognize any of the same staff from the time I went before)
Once I get in, one of the vets BRINGS A DOG into the waiting room and lets the dog get nose to nose with my dog. Very unsafe and unprofessional. THEN they take me into a room and tell me the vet is on lunch so they wanted me to leave my dog and pick him up later when they just let another dog get into the same room with him, not gonna leave my dog somewhere that can't even secure a room for him safely. I told them no and she said we have to reschedule after I waited 30 min, had a dog come into the same room as my dog, and they already had rescheduled with me the day prior.never going back again.

I felt bullied into getting $700 of care for my dog to see if he had a major heart murmur.

And then they tried to sell me dental procedures for 1200.not returning

Shocked at mis-diagnosis for hypothyroidism on our dog. Ordered very expensive tests and told me our dog had hypothyroidism. I started our dog on medication but took him to our regular Vet for his scheduled shots and decided to get a second opinion. They requested results from Foothill and the indicator for normal thyroid was well within range - meaning our dog did not have hypothyroidism. I am so disappointed - why would they do this? Sell meds and follow-up visits? Really? AVOID THIS PLACE AT ALL COSTS!

We took our7 year old lab there a week ago because he was not eating. The manager"finance guy" seemed intent on running as many tests as possible but they missed the diagnosis. The next day we noticed a large mass under his chin that was obviously missed and some swelling inside his mouth. We ended up taking him to an emergency clinic that reran the blood work because the results from Foothill were incomplete and correctly diagnosed him and treated him. I had a follow up discussion with the "finance guy" and he promised to follow up with me but never did!

I have experience working at a veterinarian hospital and can easily say this is one of the most exploitative hospitals I have ever brought my pet to. They will charge exorbitant amounts for services your pets do not need. For the last year of my pets life, I took it upon myself to provide at home palliative care, something that would have cost thousands of dollars if I had relied on these people to help. Luckily, I knew what they were offering and how completely unnecessary certain treatments were. 5 days before the passing of my pet, the doctor was "strongly recommending" I take her to a cardiologist to see if she qualified to then get thousands of dollars of dental work done. I laughed and he questioned why I found it funny, to which I responded, "Because she's dying! " Seems strange that a doctor isn't qualified to identify end stages of life. They weren't even able to see her for euthanasia, so I brought her to Goodland Pet Hospital (they were extremely kind and so wonderful) to be put down, I can easily say her suffering was exacerbated by frequent trips to Foothill Pet hospital for checkups at the doctors request. They used her prescriptions IV fluids as a bargaining tool for us to bring her in for X-rays or tests or holistic herbs that would cause her to avoid eating. I know this was long. Thank you for reading.