Fred's Firearms, Oakdale CA

Employees and owner are amazing. Extremely friendly and very knowledgeable about everything they have in the store. I just wish they weren’t located in California.

Avoid Fred's Firearms! Check out all of his negative Customer reviews on GunBroker, Yelp, and Google - not just mine. Bought a gun from Fred's on GunBroker. He completely misrepresented the condition of the gun. In his description, he claimed the gun's finish was excellent. Nope - there was rust and pitting hidden under the grips. Not in his pics either. Called him to try to resolve the problem but he said his Gunsmith completely inspected the gun. I NEVER tried to keep the gun AND get a refund. That's an outright lie. Asked Fred for a discount OR asked to be able to return the gun since the condition was not as advertised. He wouldn't compromise or make it right. Said that I could return the gun but would have to pay a restock fee + return shipping + original shipping & fees. No Thanks. I'd be out over $100 with nothing to show for it. What a shady deal. Zero for customer service/satisfaction. I left him a bad review on GunBroker and he retaliated with bad feedback on me - even though I fully paid for his rusty/pitted gun. Have to question his ethics, but definitely not his pettiness. As I mention his pettiness, its kinda funny that he responds to all of his bad Customer reviews on GunBroker, Yelp, and Google that its the Customer's fault - not his. Always an excuse and blames someone else. Talk about the need to look inward at the source of the problem. You intentionally misreprented the gun's condition and are hiding behind GunBroker. Own it. If many Customers have problems with your business practices/customer service, the real cause/problem is you Fred. BTW, you as a micro business may not answer your phones/emails (as evidenced by the many complaints) because you don't want to deal with customer issues, but larger corporations and big businesses have automated and/or outsourced their customer service primarily because its cheaper. You're in the wrong business if you can't figure out how to improve your customer satisfaction/service.