Fresno Acura Service

So disappointed in Acura and the service department. We had a recall on our 2016 pearl white Acura MDX. This our 2nd MDX purchased at this location. The paint was peeling off the whole top of car. We contacted and to spoke to the Service Manager Daniel and asked him about getting a car to use since it was a recall. He stated they can’t do it because they can’t loose money on giving us a car? It’s your companies recall …. You kept my car for 7 days and $450 dollars in rental car later my car is repainted. Why is that my responsibility? It was not because of my use of the car but I get stuck paying because your company messed up on paint job? So disappointed in the service. This will be my last car with Acura!

I won't take my Acura anywhere else. Friendly staff and great service.

Service center called us last minute to bring our RDX in service and to add luggage rails. The work was completed quickly and the look is very nice.

Unfortunately, they passed on washing our vehicle because we just had it washed that same morning. We ended up with a much dirtier vehicle than when we arrived. It was dusty from the shop and the windows had water streaks because they rolled them down and then back up without wiping them down. They also left prints on the windshield.

The sales staff has been nothing less than great. In particular, long time sales representative, Harris Prieto.