Fresno Glass LLC

Made a mistake on my measure ments went back with the right ones and my cut it down the right ones no problems

Someone threw a big rock through our living room window (along with three others on my block). My landlord hired this company to fix it. The window looks terrible, with large ribbons of extremely noticeable excess glue around the whole thing (see photos). Worse, they left huge shards of plate glass and razor blades all over the place. I’m lucky I went out and looked, otherwise it would have just been laying there for someone (or some animal) to step on. They also were a day later than they said they’d be. All around, not a place I recommend. At all.

I Just went in for a piece of glass 24"x32" x1/8 it was $33.60 1qt of glazing was $25.50 8 push pins for1.00 plus a card fee of 3.99% for my bank card. Home Depot sells the Glazing for 33.oo a Gal. Boy did I get ripped off Never again.

Don't go here they give wrong Estimated time when service will be complete carrie needs to have better experience in customer service she has poor customer service she said my window would be ready in 3 day which was never ready
DON'T GO HERE Don't waste your money here

I have a very bad experience I never expect I told a guy I have only Saturday off then I need to change my windshield glass and he gave me a time as your schedule at 10 AM and I was there from 9: 30 AM but no one show up it doesn’t even make sense if you have business and you give someone else time and then you will not even show up at your time

Very Professional stuff, very knowledgeable workers, Nice people, job always done on time. I recommend 100%

TERRIBLE SERVICE. Someone came out to my home over 3-weeks ago and measured my window for replacement. I have called several times and an told the same thing. "She is looking for my quote and will get to me". NO one ever called me back, nor have I ever received a quote. I guess they don't need the business. Time to look somewhere else

Went to get a chip and crack repaired on a vehicle I had just purchased. Was recommended to go here by Central Valley glass when they were too busy.
The job was botched and looks terrible, was cloudy, still had a divot. I did not pay them their billed $55, as they agreed their job was bad, but could not explain why.
I had it appraised by a third party, Superior Auto Glass. Turns out Fresno Glass Co. Drilled down to the third layer of laminate, did not cure their resin, and failed to get all the air out properly.

By far worst experience. Will never go to this place nor will I refer them. Terrible, I don’t know how Carrie (the women who sets everything up) still has a job there. She has terrible customer service, she doesn’t know anything about Windows. She never returns calls. They ordered wrong windows, late deliveries, no show. Several problems for the two windows we ordered. Took over a month because of their flaws. Then when they promise they have the right window (only because my wife had to call and ask them if it was in yet) because they won’t call you. They tell us they are coming that day, and no show again. And no call from anyone. I literally called Carrie and said listen, if your not going to show up today, will you please call me and tell me? Um ya sure. No call again and no show. I’m sick of it. I wish I could get my money back for the window and go somewhere else. And just so you guys all know.we have always remained upbeat and kind and patient-we weren’t mean to these people. I guess I have to start being “one of those customers” to get something done.

Terrible company. Carrie is awful. She never returns calls or calls you with updates as to where your glass is. Was not installed when promised. You would expect a phone call right?
They’re installers have poor craftsmanship and he’s very careless. The quality of the glass was not good either. You pay a lot of money and should expect to get what you pay for. Go somewhere else.
I’m reporting them to the BBB and going to have my windows they worked on properly inspected.

The RV window they replaced is as bad as the one they took out. The old one had condensation in it and couldn't see anything out of it so we paid almost 400.00 to have it fixed. The so called New window has condensation in it now also. 2 days after them putting it in. Plus the New window has water stains all over it.
That's not what i call New glass.
Also the glass is too small for the frame. They must have taken this out of an another RV and reused it in mine. I am not a Happy customer. I expect to have this replaced at their expense, not mine.
Shabby work. Got black window sealer all over the glass too.