Galpin Honda, San Fernando CA

Zazai was an excellent car salesman and I left happy with the price and car that I was able to get. He gave great customer service and was patient even when things were slow!

Hello I recently buy a car from Galpin Honda and SAMMY CHOE is the man to look for he is great and excellent in what he do I had the best experience buying a car everything was very smooth he is very patients helpful kind and his customer service is the best he make us feel like home we got such a great deal thank to God and thank to Sammy that he work really hard for us to get a great deal I will definitely go back with him and buy another car thank you Sammy and sorry Again because that day it was your wife birthday party and you didn’t make it because you stay with us until 11: 30 making sure everything was fine and help us with the car configuration thank you your the best Galpin Honda you should give him a award for the best employee of the year he is such a great person and sales person love his service thank you SAMMY CHOE

After receiving terrible customer service and overinflated quotes from several of my local Honda dealerships, I stopped at Galpin Honda where “T” helped me purchase my first car with ease. He was incredibly patient and he listened to my financial needs, taking them very seriously. T is a sincere “helpful Honda dealer” which is incredibly rare to come by here in SoCal (post-pandemic). I am thankful for T and I will be referring him to friends and family who are in the market for a Honda. I will be coming back to him for future business. Thanks T!

Thank you Alexander for helping me out with my new accord. And giving me a great deal on interest rate. Love my car.

Stay away from their service center and their "Easy Care" packages is just a scam, the technician will lie to you all the time and they won't honor anything they said, the last time I have my car service with them they were supposed to do an oil change and to put new brake pads but they decided not to change my break pads because it was too late even though I have an appointment for that, they told me that they would do it on my next service appointment but I knew that in my next appointment my car was going to be over 36000 miles so they would try to charge me for it, the technician promised me a thousand times that it was going to be free and even asked his manager so I believed him, but on my next appointment big surprise the same guy (Alex Yanez) that told me it was going be free was trying to charge me because I was over 36k miles and he literally said that I it was my fault because I don't understand English and that I got confused, he said I was supposed to do it on my last appointment. The technicians are rude, they don't care about you and will lie in your face just to make you pay more. Save your money and your sanity just go somewhere else.

Broke down while traveling and had my odyssey towed to Galpin. Angel in their service department went above and beyond to try to diagnosis and fix my issue. He was honest and forthcoming during all of our communications and prompt when responding to messages. We appreciate the level of care provided to us and our vehicle when so far from home.

Initially, I looked for a pre-owned hybrid vehicle—specifically the Honda Clarity. Along the way, I changed my mind and decided on the Honda Insight. So I reached out to Galpin Honda, where I connected to salesman Jose Valladares. I told him exactly what I was looking for, and he made it happen, especially with Hybrids being such a hot commodity. I can't say enough good things about him; he was not pushy, never overpromised, but he did deliver the exact car I wanted. Overall it was a pleasant process, and I wouldn't see anyone else at Galpin except Jose Valladares for your car needs.

I have been to a few dealerships and Galpin Honda has been by far the best. Jim was very attentive, extremely helpful. He went above and beyond to make sure our needs were met. He was also very patient and listened to what we wanted. I would definitely recommend this dealership and Jim to my family and friends.

Me and my husband just purchased two cars from Galpin Honda we love them. Silas Gary Jr.is the Guy to look for he will help you out to choose the right car for you. He will get the right car and the right price. And Miguel Maravilla was so nice to us he help us to get everything we need for the car thank you! Thank you both for your help … I definitely recommend Galpin Honda …come and see them they’re so nice everybody’s is nice in there.

WORST place to buy cars. There is no management in that place at all. Also they priced crapy used cars as high as they could.

Despite the first time we bought a car here, the service has gotten better, unlike the beginning. We bought a new then 2017 honda accord right off the bat we noticed a strange sound coming from the front of the car.

We took the car multiple times here each time they said we were crazy. So finally, I took it to another dealership in reseda turned out it was a bearing that was in the engine that needed to be replaced so i got all the paperwork in order and took the car straight back to them. We had to push them to finally get the car serviced because it was still under warranty. We ended up getting a rental from them so we could get around. Dealerships are tricky; just know your vehicles policy, so you don't get a big bill in the end.

We also had our battery and led headlights replace, which are still under warranty without any problems. Matt in service has been super helpful. We are happy with our vehicle and would recommend getting a car here anytime.

I already bought two cars from there great customer service Sean sharafi it’s guy that you need to see at the dealership knowledgeable and nice

If I could give zero stars I would. I went in for service and Alex was my person to contact regarding the service on my car. First off he was irritated and seemed annoyed I corrected him on my destination address to my job when a Lyft was ordered for me. He entered the wrong address and said “well isn’t it near there? ” How hard was it to input the correct address!? Also he told me he would call me in 3 hours to give me an update and 4 hours later after I was calling his “direct line” and text messaging trying to get status on my vehicle. I had to call the main number to get someone to find him once on the phone he had a bad attitude like I was bothering him. Hung up with out saying bye. So I stayed quiet, picked up my car and he was stuck on his cell phone on his ear telling me about my car like I wanted his personal call to hear my business. I will never take my car there again.

So thankful for Angel Arias-Rivera, he truly is and was an Angel. He helped us through a very difficult time (broken down car), as we begrudgingly had to replace the car. The process went so much better than we anticipated and much thanks to Angel and the Team at Galpin Honda. Thanks to for the "Heavenly" Help.
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That was 5 years ago and we've been back for our 3rd time working with Angel Arias and he's been as stellar as he was the first time we met him many years ago. We appreciate his friendliness, his helpfulness and understanding our needs and restrictions. Angel is the reason we continue to be dedicated to Galpin and dedicated to look up Angel each time we're needing a car. Thanks Angel. Again.

M. & J. May - Leona Valley

Leased here for 3 years. Aside from the man who originally helped me with my lease, a terrible experience. My Civic had a noise issue from the back. It was impossible to get someone to look at it. Rude, unhelpful customer service and trying to charge me for diagnostic when it was certainly something that should be covered under warranty. I let it go because it was a waste of time and energy and drove almost 3 years with that noise issue.
Upon returning my car they tried every single sneaky trick from the salesmen playbook to lure me into a horrible deal for my next car. Advertised special online, just like in almost any dealership, also don't exist once you're at the actual dealership. In my opinion that is not how you should treat someone who has been a customer for 3 years.

I came here today dead set on buying a used car. The salesman i spoke to was incredibly rude to not only myself but the person I was shopping with. When we decided to leave and go elsewhere he followed us to our car telling us how rude we are and that we wasted his time. I went to Keyes and bought a car right after. Don’t come here.

Now, I wish I could say I was a valley girl that knew, mechanically, how to work on cars. But alas I don’t. That is exactly why I take my car to Galpin Honda. I’ve been taking my cars there for the last 15 years of my life, since I moved back to California, and they never steer me wrong. They always do a 27-point inspection of my car, check all fluid levels, check tire pressures, check for any recalls, and perform any necessary or needed repair work done (and if anything else is needed that’s extra that wasn’t discussed prior, they will call me to discuss that.) I love knowing my cars are well taken care of at Galpin. They definitely treat me like family.

When you're looking to buy a car here the person your looking for is Angel-Arias! He helped us with our purchase and narrowed down the options making the whole process as smooth and frictionless as possible, financing well done and got done with the process in under an hour!