GameStop, Riverside CA

Your standard GameStop. Good customer service, but a relic of the past with less and less games on the shelves everyday. With the death of physical media it's only a matter of time before the stores are either completely gone, or shift to entirely selling toys, collectibles, and other stuff.

It's clean and the smell is nice. We're just browsing around the store.we appreciate the cleanliness of the store and the organization of the games were nice!

When it comes to trade and offer up, they are very linear on their cost in value. However, there is a catch to their trade in value for cash. When you do sell your consoles, you must have the all part of the system such as: the console, the cables, and the controller. If you are selling the console with either one of these accessories missing, than you will get a deduction based on the missing accessory. It happened to my When I went to sell in my two old xbox one x consoles, and sadly they offered only $57 each while their store credit was $75, to me it was a sham and a waste of customers time of wanting to make some money and de-valuing the consoles value is the worst trade deal ever. So beware of their scams on what they advertised online.

Lazy as GameStop workers never answer the phone have me drive 10 miles for a game that's not in stock smh

Love having one so close! The staff is always friendly and willing to answer questions. I can just bring my littles in and they can ask them directly! Awesome store, great, kid friendly staff!

My son took my grandson on a Saturday afternoon we went to get a early bday gift The store was clean and the employee was such a big help he hooked us up with a prepaid card because the game he want was no where to be found. Thank you GameStop for not disappointing

The cashier and guy on the phone was awesome he knew his stuff about games and was extremely helpful even though it was Saturday at 9am he went above and beyond when I was looking for amibos. Definitely deserve 5/5.

Great place to get what the kids want and if they don't have in the store they will help you find it elsewhere

Sales clerk (cashier) was very helpful. I had made a online order for in store pickup. When it was ready I received the come pick it up email. And as I was headed to the store I saw a game online that I wanted and I placed another online, in store pickup and hadn't received the come get it email for the game and the sales clerk was able to look it up and give it to me at the same time I picked up the first online order. Great really appreciated that. However some reason he wasn't able to print me out a receipt for the first thing I originally was there to pickup. He said whoever confirmed the item was ready did something and was unable to print me a hard copy of proof of purchase. Other than that there was no issues. My only proof of purchase is on the GameStop app via my account orders. Guess I need to screenshot it just in case it disappears from my orders, It possibly could being when I checked earlier today the only order that was in my history was all the way back from 2016 and I've purchased a handful of things from GameStop since then and there's no record of them. And they had even been order online, pickup @ store purchases. SMH! Always keep record of your purchases. Screenshot that Shiz!