Geek Squad, Pasadena CA
| Address | 3415 E Foothill Blvd, Pasadena, CA | ||||||||||||||
| Phone | (626) 351-9516 | ||||||||||||||
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| Website | stores.bestbuy.com | ||||||||||||||
| Categories | Mobile Phone Repair Shop, Computer Repair Service, Computer Service, Data Recovery Service, Television Repair Service | ||||||||||||||
| Rating | 3.6 7 reviews | ||||||||||||||
Nearest branches Geek Squad — 12118 Lakewood Blvd, Downey, CA Geek Squad — 10799 Washington Blvd, Culver City, CA Geek Squad — 5101 Clark Ave, Lakewood, CA Geek Squad — 5000 W 147th St, Hawthorne, CA |
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Similar companies nearby Apple Infinite Loop — One Infinite Loop, Cupertino, CA Cellaxs - Phone Repair — 3525 W Carson St STE 03, Torrance, CA Urgente IPhone Repair — 6028 Compton Ave, Los Angeles, CA, United States uBreakiFix — 740 Nordahl Rd UNIT 122, San Marcos, CA, United States |
Geek Squad reviews
7I give this place a five star review because of their efficient and nicely done methods. I had dropped my phone and cracked the screen big-time. They managed to fix the screen in under 20 minutes. It looks brand-new all thanks to Geek Squad. Thank you Geek Squad and have a great day.
Adam assisted me with an IPad issue which had been troubling me for weeks. I was unable to find resolution through Apple or Verizon. Adam at the Best Buy Geek Squad Pasadena solved the problem within 30 minutes. He was courteous, very professional, and has a great personality. I trust he will go far up the professional ladder as he has all the qualities needed for success
Writing this while still on hold.
Geek squad came to my house to setup a router and extender. They didn’t give me the right stuff. So I called back.
Got put on hold. Then got transferred to the phillippenes after being on hold. Then got transferred somewhere else.
Still on hold. This is ridiculous.
I have been on hold for 30 minutes waiting for someone to pick up the phone in the geek squad dept.and NO ONE HAS ANSWERED. I gave them my computer two days ago and they said they could back up the information on my desktop within 24-48-hours. No one called to give me the status and that is why I am calling them today?
Eddie was absolutely amazing! Extremely kind, knowledgeable, and professional. He is such a great representation of Geek Squad and the Best Buy brand, and a master at Customer Service and Retention. In all sincerity, Eddie deserves a promotion and formal recognition. My initial experience with Geek Squad was not the best, but thanks to AutoTech Eddie I will be a returning customer!
Geek Squad quickly diagnosed my laptop issue (failed RAM) and recommended I reach out to the manufacturer for a replacement since I was still under hardware warranty. Did that and within 48 hours of dropping off my laptop and getting an expedited shipment of new RAM), I was up and running again on my laptop which I use for my company. Never used Geek Squad in the past and I will for again in the future! Highly recommend these guys (and gals).