Golden 1 Credit Union, Fresno CA
| Address | 6040 N Figarden Dr, Fresno, CA | ||||||||||||
| Phone | (877) 465-3361 | ||||||||||||
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| Website | www.golden1.com/home/default | ||||||||||||
| Categories | Credit Union | ||||||||||||
| Rating | 2.6 5 reviews | ||||||||||||
Nearest branches Golden 1 Credit Union — 2970 E Nees Ave, Fresno, CA, United States Golden 1 Credit Union — 1030 Shaw Ave, Clovis, CA Golden 1 Credit Union — 2450 Geer Rd, Turlock, CA, United States Golden 1 Credit Union — 4106 California Ave Suite 1, Bakersfield, CA, United States |
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Similar companies nearby Noble Credit Union — 3067 W Bullard Ave, Fresno, CA Educational Employees Credit Union - EECU - Valentine Branch — 3488 W Shaw Ave, Fresno, CA, United States |
Golden 1 Credit Union reviews
5I appreciate Jenn so much for helping me. I was nervous about getting a slip for my direct deposit for work, I couldn't even say my account number correctly. I appreciate her professionalism and kindness
Had a semi emergency 20min before closing time. This branch went out of their way to help solve all issues. I wanted to single out Nancy for her outstanding service & support. Thank you!
Karen was horrible super unprofessional, super rude and disappointment. I asked her to help me send a wireless check did not want to help me. Apparently she did not know what she was doing. She kept telling me to help her and everything was in the piece of paper that I gave her and she kept telling me she never done a wireless and she’s been with the company for a while. Instead, she rolled her eyes and made me be in line for 34 minutes just to tell me she can not help me. She was super rude and disappointment I do not understand why she works at customer service you know you’re going to deal with people I understand if I was disrespectful or rude. I was not because I myself work at a retail and I totally understand the stressed, but she handled the situation so wrong she told me to go sit down if I needed to speak to the manager, she kept my papers and an I had to reminders her to give me my papers. She kept nagging at me that I needed my ID and I gave her two apparently you need a drivers license when I had a Real ID I had a both it just shows that she did not want to help and she was upset about something. I don’t know if she was mad about something at work or home and she should not took it out on me and stay home. If you’re upset you should stay home and not come to work and take it out on the customer. It really shows your character. The manager had to help me he apologized and her behalf. But the damage was there and left a bitter taste in my mouth in location here Fresno.
Not enough tellers so the line takes forever. Tellers there aren't very helpful or nice.