GP Sports, San Jose CA

Bought my 2001 Yamaha V-star 1100 there 20 years ago, and Pete in their service department took great care of it until I moved from Monte Sereno to Mountain View in 2013. Needed a new battery today, and as no one closer to me had it, was happy to see Pete again and pick up a new battery.

5 stars for the service department. I'm on a cross country tour and they were able to squeeze me in for an oil change and a new set of tires.

Got my first motor bike. They open on Sunday make it very convenient to shop. The sales person was very nice and helpful. I have a great experience.

Waited over an hour and a half to see about financing and as I walked in to let them know I was done waiting their response was “I was looking for you. ” Its a small place. Unprofessional.

Horrible, loud and polluting vehicle. I anticipated some of this, but it is far worse. Buy a sail boat

Friendly, knowledgeable staff. Amazing selection of bikes on hand, and unlimited options in the Parts & Accessories Dept.
Nice work GP Sports.

Bought a 2020 DRZ400SM, It was delivered to me with a loose chain that was caked with sticky black gummy oil all over the chain and sprocket. This took me three washes and scrubbing with a brush to get it all off. I did not notice this until a few rides in (200miles). After cleaning the chain I noticed damage to the upper chain guide / rail. This is my first bike so i was worried it was not safe to ride, after renting a trailer and getting service they admitted the damage was caused by the loose chain. I asked if they could replace the plastic part they instantly told me its a waste of money the said they would call me back it has been three days. On top of all of this they charged me the MSRP when the bike was on sale for $500 off and added a warranty around 1k dollars without asking me. I caught the warranty during paperwork but missed the MSRP. As soon as you are done with paperwork on your bike they do not care about you. They lost me as a customer over a $30 part that was damaged because they were lazy.

Friendly staff, good inventory. All the things you can hope for from a dealership/service center.

Bought a motorcycle here. Good dealership - no imposed services and fees, friendly staff. Would come again.

If I could give zero stars I would. I broke down on my motorcycle but was able to limp it to GP sports. All I needed was a battery which I called in advance to have them hold it for me. When I got there I went to parts department, 2 employees talking to each other ignored me as long as they could. One finally asked the other where I could get my battery, "Oh he needs to go get it from service". So I went do service. "you need to go up stairs and pay for it" not realizing that I couldn't pay for it in service. Go pay for it bring the receipt, I asked if I needed an allen wrench could they lend me one and the answer was a firm NO. I was surprised in the lack of motorcycle community, concern and complete lack of caring. They seem to act like their departments are 3 completely different businesses.

Very knowledgeable and high quality service here! They know their stuff, they are friendly and they do high quality work. I won't let anyone else touch my bike.

GP Sports is a great place to buy a motorcycle and to have your bike serviced. They have been servicing my bikes for 15 yrs.

These guys nearly got me killed. Took the bike in for a simple service. They ended up adding over double the rated capacity of oil. On the ride home the excess puked out onto the rear tire as I merged into the freeway.

Emailed about the issue and they couldn't be bothered to even respond. Be careful out there guys, double check everything.

Was able to walk-in and look around w/o a single greeting from anyone. This place is truly trying to go under. If I could give no stars I would.

Had everything i needed, the guys upstairs helped me get the right gear and were super friendly and helpful, had super competitive prices, and everything i needed, would recommend for anyone! Great service!

I purchased a 2016 yamaha r1 from gp sports cash.i was at q stop light and motor all of a sudden starts knocking.yamaha gives you a 1 year warranty.i was 4 months too late.so I tell russ and he suggest I take it too service and talk to pete.so 3,000$ later my motor is rebuilt and I ask why the original estimate had rod bearings and crank bearing itemized and work order when I payed bill did not have them.pete said he used my old ones. (I could not believe what I'm hearing.) ok so I move on. 2 days later I'm smelling coolant.take it back and pete says I dont smell anything its maybe burning off.ok i move on. 3 weeks bike starts running on 3 cylinders.pete does a leak down test says everything is ok.problem is I put a bolt not tighten all the way to see if they even took my bike apart to leak test.fail.they never even touched my bike.so long story short.a different shop diagnostics bike and piston rings fail.now I have to take gp sports to court.they said to me go %uck yourself.gp sports has been screwing people over in service for years now. I have communication with 4 people from yelp.that have almost same situation as me.martin is the master mechanic doing substandard work and having a attitude that is absolutely not professional. On yelp there is a woman named jessica that respondes to reviews.all she does is cover up by saying its customers fault for bad experience.trust me do not get your bike worked on at this dealership.trying to get a class action lawsuit going.thank you

GP Sports is phenomenal in all respects. They carry a great range of dirt bikes- all at great prices. Fantastic sales service. Also, Brandon and team in parts cannot be matched in the bay area. In addition to their unmatched inventory of parts and safety gear and an ability to order and bring in parts quickly, Brandon is incredibly knowledgeable about all aspects of safety gear. He spends as much time as it takes to make sure every kid has perfectly fitting gear. Pete and team in service have also done a great job maintaining the bikes, fitting in emergency repairs at short notice and have saved the day more than once before riding events.

Came here to look at a bike. I let them know I was just considering my options and they were beyond helpful.

Russ and crew are awesome. Pete in service is old school. Great service from top to bottom. Bought my Honda here. Won't buy from another dealership.

The staff is always friendly and helpful and if they don't have in store what you're looking for they can get it.