Grace Auto Glass, Escondido CA

Incredibly helpful when I first called. Then they came to me within two days and completely replaced my windshield at my apartment with no problems whatsoever. It took an hour and paid with credit card there. Highly recommend!

I can in with a chip on the right corner of my brand new Audi S5 sportback. First was pleased they were able to take me in as a last minute walk in. They provided with very honest feed back and didn’t try to pressure me at all to purchase. He educated me on the risks of performing the job because of the location of the chip. After several minutes of contemplating, I agreed to have the job done. He did an amazing job and the chip looked barely noticeable. Thanks for the great service!

Can't thank the guys at Grace Auto Glass enough for taking care of our van in time for us to take out special needs son out for is birthday. Absolutely the best service!

After my windshield was hit by flying debris on the freeway, that felt like someone took a bat to my windshield, man it was loud. I rang & visited Grace Auto Glass. Spoke with Mr. Joe. His service man immediately took my vehicle in and went to work. Outstanding job. I was in and out with in 30 minutes, and Pricing was cost effective too. Hidden Gem providing great service in the neighborhood. Thank you gentlemen!

Very good customer service. If there's any problem they are very quick at getting back to you and provide great quality work.

Honesty, integrity, excellence, friendly, competitive pricing.these are just a few of the words that come to mind when thinking about my most recent experience with Grace Auto Glass. I have now had 2 visits to this shop. The first was to repair a chip in my windshield last year. The owner Joseph did an outstanding job (it was a big chip!) saving me from having to replace the windshield then. Unfortunately, a new crack had popped up recently (not related to the repaired chip) and I did not hesitate to bring my car back to Grace since I had a positive experience the first time. With the windshield replacement, the price quoted was very competitive and all was going well until during the installation, we realized my car's windshield was a unique one requiring new side mounts and the removal of side panels to get the new windshield installed. Instead of a normal/routine installation of 2 hours, my car required 5 hours! Joseph rallied his men together and they got the job done expertly. We discussed the original quote which did not account for the extra 3 hours of labor and we amicably agreed upon a new/fair price. I paid the little extra Joseph asked for, but he still did not charge me for the full 5 hours of labor as he admitted he did not see the recommended labor hours when he gave me the initial quote. Joseph treated me honestly and fairly as a customer.

Friendly, good value, got us in and out quickly! They are looking at offering discounts to Lunch Money Club members.

Our back passenger window shattered out of nowhere and luckily we pulled off the freeway to see Grace Auto Glass and things really happen for a reason. They were able to get us in super quickly even though they had to do a special order for our car. Even went as far as staying past their business hours to get our window fixed. Really amazing customer service and quality.

The best prices and customer service! It only took a few hours on a Saturday! Job well done!

I had the windshield replaced in my 2008 Mercury Sable. These folks were honest, fast and reasonably priced.

I got a significant crack in my windshield from road debris. I called around to several different repair shops, but their customer service on the phone was less than inviting, and they didn't seem to want my business. I contacted Grace Auto Glass, and they were amazing. Got me in right away, price was better than what I was quoted at other shops, and repair was done beautifully. Highly recommend. Actually heading back here today because I got a small chip in my new windshield from a rock less than 3 months from new replacement.: (But, at least I know where to take it!:)

I brought my Honda Odyssey in for windshield replacement, before doing so I was asked if I had the forward collision and lane departure warnings, so I knew they knew what they were doing. They quoted the price over email and did the work. It was done when they said it would be and were very communicative with me.

We're a magnet for broken windshields and we always come to Grace Auto Glass. Don't bother with anyone else. Super nice, very reasonably priced, quick service. We've had full replacement and fillers and always 100% satisfied.