Granger's Air Conditioning and Heating Co., Irwindale CA
| Address | 16336 E Arrow Hwy, Irwindale, CA |
| Phone | (626) 962-6855 |
| Website | www.grangersac.com |
| Categories | Air Conditioning Contractor, HVAC Contractor |
| Rating | 2.6 5 reviews |
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Granger's Air Conditioning and Heating Co. reviews
5Joe showed up and was quickbtonidentify the problem and repair it. He answered my questions even some technical ones.
I don’t believe I have ever tried to deal with company as discourteous and unprofessional as Granger’s. Thursday late I called just after Cole had shut down his computer. The blower on my heating unit, which blows out the cool air for the air-conditioning, was make shrill and swooshing noises. He assured me it would be fixed o Friday and they would call and tell me when in the morning. It turned out I could not be here at 8: 00 when they opened. I recorded a special message on my voice mail that they could set up an appointment in the afternoon. They called at 8: O6. They had to verify my address as they could not find it on a map app. At 9: 04 I returned their call. My street name had been spelled wrong. They would have to get hold of a technician to find out what time and would call me back. I called again at 10: 30, same thing! At 1: 00 I called again and this time was told that they would be there between and 1: 00 and 4: 00. At 4: 20 I called again. They connected me with Cole and I was told they would not be able to make it that day as they were tied up with another job. It was too late to get anyone else out here. I was afraid to run unit so No AIR this weekend! I am 78 years old. I could have called someone else if I had known this at 9: 04 Friday morning!
It was nice. I got a job there now. The shop needs a little work. But I'm going to fix it up nice.
Never got greeted and they never stopped their dog from barking at my leg. The two guys smoking in the room never helped and the other guy doing paperwork didn't get up until i asked if they were open to the public. This place was like the twilight zone
They installed my air-conditioning unit Dec. 2016 it has broken down 4 times in that span and Expect to charge me every time to fix it. It's absolutely ridiculous to pay somebody 15 to $20000 for a job and it break down every year.once ok it might be a simple malfunction but 4 times! If they try to charge me again. I'll have to look for a lawyer.