Grass Valley Glass
| Address | 208 Colfax Ave, Grass Valley, CA | ||||||||||||
| Phone | (530) 272-2622 | ||||||||||||
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| Categories | Glass and Mirror Shop, Auto Glass Shop | ||||||||||||
| Rating | 4.2 6 reviews | ||||||||||||
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Similar companies nearby Franciscan Glass Co. — 35255 Fircrest St, Newark, CA Mario's Glass and Mirrors — 6108 Whittier Blvd, Los Angeles, CA Auto Glass Express — 2147 San Pablo Ave, Berkeley, CA, United States Rohan Glass Company — 12442 Oxnard St, Valley Glen, CA |
Grass Valley Glass reviews
6Marty was pleasant and helpful. Would definitely work with Grass Valley Glass again.
Beware! Ordered multiple replacement windows in our home and had multiple issues with this company. Marty the owner came out to put together a quote which we agreed on. It took 4 months to get installed. When the bill arrived several windows were overpriced. Marty was very difficult and rude to deal with. After that we had to have them come back for several of the windows that would catch on slide. Marty - the owner- came and was once again rude. My husband had to deal with him-he was very dismissive and condescending towards women. One of the windows stopped sliding. Ally at the office kept telling us we would get a call back. My husband had to finally go in to get results. Marty came out and looked at it quickly, adjusted something and left. The very next time we used it it stuck again. After many calls to the office, speaking to the owners wife and Ally we were promised a call back but never did get one. After six attempts we decided to track down the manufacturer. Gregg the sales rep for this area was very helpful and put us in touch with a woman who arranged a technician from the manufacturer to come out and fix it. Here's the real kicker-when the slide units were installed by Marty and his crew, and nail was hammered in in a bent fashion which prevented it to slide properly. SO when the rude owner himself comes out and says he corrected the issue, and did not even recognize the problem, time for him to get out of the business! We support many local businesses, but this one never again. We were told by the tech we can deal with the company directly for future orders. Looks like other reviews with similar issues!
Great local business! Replaced my broken window. They are timely, courteous and affordable.
I needed a patio door screen replaced. Excellent service and easy to work with. They kept in touch on a couple of questions and returned the newly screeed door in just over 24 hours. Always nice to work with a great local vendor.
And out promptly for a bid. They were pleasant and knowledgeable but was out bid by $500