Great Clips, Riverbank CA

The person who cut my husbands hair was rude and she messed up on lining up the neck. Would not recommend

The lady that cut our kids hair was fantastic. Didn't take too long and was able to get on the list from the app. Great experience.

I've been to this one a couple times and every time has been a good experience. Staff are friendly and skilled. They have been busy every time I've been, so I suggest checking in online, to save you time.but they can check you in and text you when they are ready for you.

Worst haircut I've ever gotten. My stylist wasn't paying attention when she buzzed off half my beard when trimming my sideburns. And when I came home to wash my hair (and to fix my beard), literal CLUMPS of hair came off my head. She didn't even bother cleaning what she had cut off. Never coming here again. Approach with caution.

I checked in online and it said there was a wait of 109 minutes. We got there and checked in, at the same time a woman and her son came in and they asked them if they had checked in online. The woman said no and she was told it would be over an hour wait. The woman said that was ok, she would leave put their name in, leave for a bit an come back. After 2 hours, I asked where were on the list. The woman I asked had a bit of an attitude, but she looked it up and told me we were 4th on the list. They had 5 stylists working, so I figured it wouldn't be much longer. 20 minutes later they had called 6 people, and still not called us. One of the 6 called was the son of the woman who had walked in earlier and had not checked in online, so I knew we should have been up before them. I got up again and asked another woman, who also had an attitude, and she said there were still people ahead of me and that when I was told there only 4 that people who had checked in online must have shown up in between. We walked out. I will not be back to this location. Terrible service and terrible attitudes.

I have gone to Great Clips for several years by a friend's recommendation. On Tuesday's they offer a reduced rate for seniors and I take advantage
of it as I live on Social Security and money gets tight. I have had very short hair for many years, so it is not a difficult cut for the girls to do. The girl's remember me and know how I like my cut as they keep numbers of
the clippers on file.

My Stylist Kayla was great. Told her exactly what I wanted along with showing an example. She made sure I got what I asked for. Communicated with me asking me what I thought and what I would like to fix. Highly recommend.

They are easy to deal with, easy to go on the app amd book your appointment, it was easy as a walk-in (you might have a little bit of a wait but not long). And they do a great job. Nice and friendly staff too. They care, unlike most franchisees, this place has very nice and knowledgeable stylists.

Some of their cutters don’t know what they’re doing. Pretty bad service can’t get the job done properly.

Hit or miss, staff changes a lot.check in online or else it will be an hour plus long wait even if there is only one person infront of you.

I signed in and was told it's a 40 minute wait. I waited outside for an hour, then walked in and asked how much longer, and got told 40 more minutes. They're understandably busy, but some common courtesy in letting me know things were taking over twice as long as expected would've been nice before I wasted an hour waiting.

They’re amazing with my son, but I don’t understand the check in system. I check in online and it said it was a 54 minute wait time. I waited until they texted me to head over and when I arrived they told me that now I was ACTUALLY checked in and it would be another 30 minute wait. What’s the point of checking in online if you’re not “actually” checked in?

Lady rushed through it I recommended not coming here ever again I will call Riverbank police about this they will come down soon

These people are not friendly they rushed the old lady with red I’m mad my head hurts I’m calling the cops yours business will get shut down

I just came The old lady with red she rushed thrush it and hurt my head she cut real quick and she wa in a rush Warring ️ Do not come here She should be fried you’re not post to rush.

They rushed lady with red today fire her I like to talk to the owner they rushed through my hair head hurts Owner plz reply Thanks.

They rushed through people hair and room mask down I don’t want the virus people You guys Are Rude

I needed help and the girl I had was very sweet and understood. I feel better now. Be sure to make an appointment on the app or online!