Gym Doctors, Hayward CA

The technician that came out to look at my elliptical quickly disassembled it, identified the issues, and estimated the cost to fix the problem. Honest, transparent, and professional. Definitely going to call them again if needed!

They came out twice to work on our elliptical machine. The problem is not fixed and we are out almost $400. The technician did not seem very knowledgeable or sharp. They offered to do more work but we aren't confident they can fix it based on the experience to date, so we have chosen not to spend any more money.

Bought a walking treadmill through a third party and almost immediately started having some trouble with it. The treadmill manufacturer hooked me up with Gym Doctors and they were awesome. Extremely courteous, quick service, but extremely thorough (he found the problem and was able to fix it right away, but he went ahead and checked a bunch of other things while he was here just to make sure).

Super rude technicians came out to my house for help with new equipment. They treated us very rudely. I would never ever use them again.

I have used the guys at Gym Doctors for years for all of our at home work out equipment and they are fantastic. Every time they come out to service our machines, they are on time, efficient, skilled, don't oversell me and really know what they are doing. The in-store manager, Daniel, went above and beyond to rectify a situation with our warranty company to get our warranty re-installed. He went to the effort and made the time to handle it purely to our benefit. I highly recommend them and won't go anywhere else for service for our machines.

Good alternative when your warranty expires. Their prompt, hassle-free repair seems to have fixed my problem elliptical.