Hair Touch, North Hollywood CA

I should have read the reviews - please READ REVIEWS! Start with the bad ones! I was booked with MARINA and had a horrible experience as a result!
I came to get some layers added to my ear length bob- which when I called I was told they can do- the hair stylist destroyed my hair… and in the end Marina told me “YOU NEED TO GO TO A PLACE THAT DOES HAIR FOR PEOPLE LIKE YOU” (I’m biracial with relaxed hair) … in the process leading up that no staff would come over and help her even after I asked for help and when I called the owner to get help- she said she would have someone help me and would call me back and 3 days later she hasn’t. I was told by the staff member she said would help me “WE HAVE THE RIGHT TO REFUSE SERVICE - GET OUT NOW” and left with my hair cut so short, with patches of hair missing because she took the clippers on the low setting went around my head with with it: (… and the little hair I had left on the top of my head in choppy layers.
I ended up in my car searching for a barbershop and having to go to a barber to try to save my hair but they couldn’t do more than a low fade… what started as a $40 dry haircut has me looking like a boy with no hair and I had to buy a wig so I could be presentable at work -
Bottom line: : : they have no regard for clients … and no respect for “people like me”… it was the most disrespectful and degrading experience I’ve ever had at a salon!
I just wanted layers … I would add more images but I also don’t want to show my whole face - u can see in the image the clipper cut up the side of my head and the drastic length on the top of my head. The length on the side of my head is the length she cut on the back of my head and took the clippers to almost the top- like a men’s haircut- when I said I wanted a soft feminine look and layers -
She gave me a skater haircut… I’m a professional woman in my 40’s… I’m not a skater… had hair to my earlobe … I now have a men’s haircut and a pricey wig - this was not worth it … it’s holiday season. My birthday is in a month - this wasn’t the way I expected to bring in the new year - I don’t even have enough hair for the combs of a wig to secure it. I spent my day at work constantly adjusting it because I have sensitive skin and can’t glue it to my face! And I’m so embarrassed I can’t even allow my SO to see me without the wig- I slept with the wig on! I’ve never been almost bald before! I don’t know how this is acceptable for the owner of this salon-
But now I understand why they had an appointment open in a half hour.
Lesson here: : : read the reviews. I didn’t do that- i should’ve just went back to the lady that cut my hair - I should’ve waited … LESSON LEARNED!
The photo is my hair fully styled by Marina - image taken at Salon

Don't pay attention to bad reviews. I have never had a worse experience, I just went to get my hair cut, and it was left uneven and cut like it was with a clipper. Adding to what has been said, the workers are extremely rude and despotic

Please do not go here. Its ludicrously expensive. I only wanted a haircut which is $35, okay fine. But i got another $35 added on for wanting my hair to be blow dry. My hair is also way shorter than i wanted it to be because my hairdresser cutted it a part too short then PROCEEDED TO LAUGH THAT SHE CUT MY HAIR TOO SHORT. I really wanted to go off on her but at that point i was beyond upset and just wanted to get out of there. Never going back again

If there are good staff and not so much! I cut myself and I think I was a beginner! I saw her very nervous! I have arrived on another occasion and they have left me very well! Not now!

IF YOU GONTO THERE YELP ACCOUNT YOULL NOTICE ALL THE REVIEWS ARE FOR MARINA BECAUSE THE MANAGER IS GETTING THESE BOUGHT SO NO BACK LASH GETS PUT ON HER.till this day they won’t give you a refund. Do not come here, very unprofessional people that don't know what they are doing. Had a service with Marina and she completely burned all my hair off. Waiting 10 years for my hair to be so long just so she can burn it all off. I went in for a balayage and my hair is deep boxed dyed black. I let her know "I know I won't get the look I want but dark brown is ok" She responded saying don't judge my work let's for do what we can. Below is my hair before and after going- she ruined my hair. Marina does not know what she is doing and shouldn't have a cosmetology license. I will report her to the state board. Marina is quite aware of what has happened to me and still refused to give me a refund. If you want to pay $300 to get your hair, not damaged, but destroyed, then this is the place for you. The next client that comes in should beware. I spoke with the manager too and she also refused to give me a refund. I was forced to spend another 100$ to buy treatment that hasn't been able to fix this irreversible damage on my hair and self esteem.

When the lady started she started rubbing oil on my hair and scalp without asking me it started burning very bad I got a bad haircut on the way home my scalp was red and blisters. They're using very bad product there which burns your scalp.