Hampton Inn & Suites Riverside/Corona East

The property and rooms were clean and well kept. The staff was very nice and always willing to help, or at least try to help. The free breakfast was fairly good. However, pre-checkin from the app did not work properly, digital key never worked during our stay, physical keys kept failing and had to be re-done 3 separate times. At one point, we arrived late in the evening and couldn't even enter the building because the key stopped working again. Even the hotel manager admitted they have constant problems with keys that stop working after they are programmed and verified to work. The fridge in the room never worked. The air conditioner was so loud it was hard to sleep. The bed was hard and difficult to sleep on, waking up every morning with a sore back. WIFI was so slow it was unusable and there was barely a cell signal for Verizon or ATT. Overall, not a good stay compared to many other hotels I've stayed in.

I stay there all the time and have great service but the last time i tried to stay i had to deal with a front desk man who was lacking skills in customer service. Very rude. I will never stay there again.

Stayed overnight from an out of town wedding. Comfortable and modest price. Close to wedding venue and airport.

Really, really clean close to the house. When you need to have friends over and extra family over, overall

Staff is friendly yet professional. Rooms are clean and quite comfortable. Complimentary breakfast offers both hot and cold options, very nice selections.

Great stay over a holiday. Staff was really helpful and friendly. Beds are on the harder side. Sofa couch was better than most. Only complaints is the tv channels didn't match the guide and the breakfast selection wasn't the best. Would go back for sure.

This hotel borders Riverside and Corona and is one of the nicer hotels in the area. It's pet friendly, They serve a nice hot breakfast every morning in their dining area and the staff is very nice!

Great place to stay in the Riverside area. Have stayed there several times when visiting the area and have always been treated well, and enjoyed the accommodations.

Nice, comfortable, & clean place. Our entire floor was non-smoking, which really helped my asthma. Only had one night with a noise problem. But that was new, rude guests on the floor. Beautiful breakfast area, with a decent selection for their free breakfast.
Only one caveat. The shower/toilet area doesn't have enough ventilation. That may not bother others, but affected my particular conditions.

Very disappointed in this hotel after staying in the fabulous Hampton Inn in Tucson, Arizona. I had to be moved to another floor because the air conditioner wasn't working, the thermostat had no electricity to it, had to move myself to another room, and there was a decapitated dead bird on the roof of the entryway outside my window.

I REALLY appreciate how clean our room was. It literally smelt like it just got cleaned & you don't get that from hotels much. The pool was amazing & fresh, the breakfast was really good! I also like how there's self serve coffee in the lobby all day! We're from Albuquerque, NM & we'll definitely be coming back here to stay!

This place is pretty cool. One thing I could say can be that the TV is outdated because it looks kind of old. Otherwise it could've been a better experience. Also, they could have remodeled the couch bed because it was also really old and whenever I sat down or layed down, you can feel the metal. The rest of the hotel is cool with a pool and jacuzzi. The breakfast was good and this is a good place to make reservations.

TV is very outdated, Wifi is very slow, Room phone doesn't work, Constantly hearing pets barking, Bed was sqeaking, can't really make any movements

Nice hotel. Very pleasant staff. Rooms were clean and as pictured on website. Disappointed in minor things that surprised me of the Hilton brand: there were no USB outlets anywhere in the room that I found, The TV is small, no fridge or micro in my room, there were no shower accessories (gel, shampoo, conditioner) - the slots on the shower wall were empty (no bottles or anything). We had double beds but had 4 large bath towels and only 1 wash cloth and 2 hand towels (I just asked for more - probably an oversight). The hot breakfast was standard for a Hampton Inn. Varied each day: scrambled eggs or cheese omelet, bacon or sausage, potatoes, mini waffles, breads/muffins/etc, oatmeal, yogurt, cereal, fruit, coffee & juice.
The closet actually looked like a full length mirror. Overall, Would recommend.

Our 1st time at this location & everyone was really nice. My mother gets around on a walker & they were very nice & accommodating.

Great location, next to shops and food options. No microwave or fridge though.
Room was clean. I love the self check in, check out, and digital room key.

The night we arrived it was very busy. Lots of people that made it hard to even get in the elevator. I'm glad I checked in from my phone so we could bypass the line at the desk. There was SO much stomping from the halls and above us all night. So we were exhausted. I ended up checking out from my phone as well to avoid the people downstairs.

Nice location and facilities. I think we just got an unfortunately busy night that made it less than desirable.

This is a wonderful place to stay. The rooms are clean. The public areas are clean. The location is nice and there is easy access to the freeway, yet not so close as to he impacted by noise. The staff is courteous and helpful. The breakfast was soooo good. Rosalyn who works in the breakfast area is so amazing. She blessed us both mornings we ate there with her smile and sweet spirit. She and Chantele both work very diligently to provide a wonderful breakfast experience. I recommend this place wholeheartedly!

I had the worse experience ever, I left my room key and the Lady Karen wouldn’t give me my room key I’m a bus driver and brought 30 people down to this hotel and wasn’t able to go back to my room and sleep because I left my id in my room and Karen wouldn’t allow me to go get purse… Karen wasn’t helpful at all and she really didn’t care…. Poor customer service with this Lady…