Hayward Mitsubishi

Excellent service… but the people in charge of dmv info are so bad… i got a car back in march and i’m still waiting for the plates it’s the end of september now…. This is ridiculous…

I recently purchased a 2023 Mitsubishi Outlander from Hayward Mitsubishi, and I must say that my experience was nothing short of exceptional! Blanca and Ali, the incredible team members at the dealership, truly exceeded my expectations with their outstanding service.

From the moment I stepped into the dealership, I could sense a distinct difference in their approach compared to other dealerships. Blanca and Ali were not only knowledgeable about the vehicle but also incredibly patient in addressing all my questions and concerns. What I appreciated most was that they were never pushy, creating a relaxed and stress-free atmosphere throughout the entire process.

One aspect that truly stood out was their transparent pricing policy. It made the buying experience remarkably smooth and straightforward, ensuring that I felt completely comfortable with my decision.

Moreover, their willingness to go the extra mile truly left a lasting impression. Despite the fact that my residence is located 50 minutes away from the dealership, they readily accommodated my request to have the car delivered right to my doorstep. This level of convenience is unparalleled and reflects their dedication to customer satisfaction.

Even when it came to missing accessories, Hayward Mitsubishi continued to shine. They promptly offered to send the necessary parts to a location near my house, ensuring that I didn't have to go out of my way to complete the setup of my new vehicle.

Overall, I can confidently say that my experience with Hayward Mitsubishi has been overwhelmingly positive. Their commitment to exceptional customer service, transparent pricing, and willingness to accommodate their customers' needs truly sets them apart from the rest. I wholeheartedly recommend Hayward Mitsubishi to anyone in search of a top-notch dealership experience. Thank you, Blanca and Ali, for making this car purchase an unforgettable and pleasant journey!

They are very professional spatially thanks to Blanca she’s is very humble and patience she show what we exactly want.and all staff are so nice and very friendly.manager is also very kind and friendly.they understand what Clint want.

I been here for trying to fix my car trunk and oil changed and front desk lady with accent she so terrible lier and those mechanics are irresponsible they not done oil change they just put tag in front mirror I checked outside somewhere they told me never checked the car no oil changed be careful out there

Went to get servicing done for a recall. Scheduling appointment and getting the work done was smooth. 5 star service from Mona at the service center help desk.

My sales guys is amazing his name is Aldwin and I do highly recommend him. His patience ability to just enjoy his work have me buy a vehicle thank you and will definitely come back again!

Awesome people Allan feeds you and Mrs Gutierrez helped me get what I needed. Thank you Both…
Only thing I did not like was I had to fill up the car I just purchased gas tank on the freeway with no gas that was the least the dealership could have did!

Their maintenance service is kinda weird. With 27k mileage, they rotated tires just twice, saying that's ok.and all of a sudden, hey, there is tire cupping.well, if you rotate tires every 13k instead of 5k like every other normal service center, there is no surprise.tires overinflated with 45 psi, though in documents stated set to 35 psi.how your techs verified, with closed eyes? All in all, just avoid servicing your car there.afraid to think even if there was something serious

No improvement needed. The sales and financing was on point and made my purchase experience rewarding. Also admired the owners energy greeting customers and commitment to good customer service.

This is a very late review but better late than never. I bought my outlander sport in Jan 2023. With the help of Aldwin, the process was so easy and hassle free. I went home happy with my Outlander.
Last Saturday I got my vehicle serviced and Mona provided excellent service. Loved her friendly welcome.
Thank you Aldwin and Mona for your excellent service. I rate you both 10 on 10.

Harward Mitsubishi happened to have a used 2018 Ram 3500 we were looking for. Their staff was very professional and gave us a very fair for our trade in vehicle and our Ram.

They don't treat customers with value. I don't know if it was because I decided to lease, but I don't get the same hospitality I receive from other retailers. I love the brand, but Hayward Mitsubishi is only bearable to be with.

I went to look at some cars and was greeted by a salesman who was very nice. He showed Ms what was in my price range and didn't Hagle me to buy anything. Thank you Kiro!

The Mitsubishi team made us feel appreciated and valued as customers by communicating with us and ensuring our satisfactory needs were not only met, but exceeded.

10/10. The SEL Premium Outlander is a phenomenal car, and you have a terrific team at Hayward Mitsubishi! This is the first time that my husband and I really took the time to research what our “next” car would be, and the 9 month wait for the Premium was absolutely worth it. We got every single item on our wish list and the Hayward Mitsubishi team took the time to make sure that we understood the driving modes, media functions, safety, and charging process prior to taking it off the lot.

Associates were friendly, willing to hear our opinions and flexible. We felt like assets instead of a burden

I just was able to finance the SUV I have always wanted thanks to the great help I received at Hayward Mitsubishi thank you very much to Aldwin, Kira, And Frank.