Healthpointe Los Angeles

Awesome stuff,
I went to LA Location,
And every time I called.
That i need to speak to Maria.
She’s always available and have patient.
Vary nice person.
I’m glad that i have experienced talking and meet her in the office every time i have appt.
She’s very helpful.
Kip it up Maria.
U did a good job!
Awesome
Godbless you
From: Maricel Canicosa

If I could give no stars, I would. Going to an appointment to see Dr. Ashley is as painful as pulling teeth with no Novocain. I travel a long ways and every single time I wait anywhere between 2 1/2 to 3 hours just to see him, only for him to sit with me for 5 mins (I’m sure because I complain) - compared to a patient who does not (he was literally in that room for almost 45 mins) The entire appointment experience will take around 6.5 hours, including travel time. Somebody has to overhaul his appointment structure, to take the patient’s time into consideration, and NOT the doctor’s!

The office was very clean and the office staff was very friendly and nice. I prefer the Los Angeles office over the Anaheim office.

The women in the front desk office is great also the one behind the front desk door. However the medical doctor itself at hand doesn't respect your physical concerns that's going on with you. I had a serious head injury where I experience vertigo for several months and result of my head injury my neck sustained a bad injury. The result of that injury I continuously get numbness in my arms and hands. I asked for an MRI more than three times the doctor refuses to give me one. My head injury took place March of 2002 here we are in February of 2023. I'm still having these issues. The doctor still refuses to give me an MRI. Not to mention that I've been on a leave of absence from work August of 2022 my leave of absence is over March of 2023. They just started my physical therapy in January. The physical therapy is counterproductive causing more injuries to my neck. I told the physical therapist that's not good for the spine he insist that I try anyhow. I had to stop going and continue my own physical therapy at home for the fact that physical therapist supposed to work with you. Not keep insisting for you to do something that makes you uncomfortable trying to get in that position at the same time doing that exercise. All injuries are not the same therefore you will always need some type of guidance from a professional physical therapy to make sure you're doing all new exercises correctly. Also not to do exercises that can put a strain on the actual injury on itself. When feeling discomfort you discontinue the exercise. I go back to the office they want me to do that exercise again. I'm too old to play around with kids where I was a professional athlete who dealt with injuries and physical rehabilitation and dealt with experience professionals older than me for years. I only give one star because I'm acknowledging. If the doctors were to practice better the ratings could be better. The doctors are supposed to help you not keep you injured when you're getting close to 50 years old.

Second time there the girls in the front office where so nice they told me to have a seat and they will call me when the doctor will be ready for me. Right away they made my appointment I also like the service there

Healthpointe Los Angeles is great. I starting feeling better after 1 day. And great people who work there!

I appreciate Dr. Ashley taking the time to listen to my issues and provide me with solutions. The office staff and the doctor were friendly and professional.

Straight to the business, no sitting in the waiting room a long time. Dr. Fritz was straight to the point on what he was going to do and the options for me. Receptionist are friendly and made sure I had my next appointment locked in.

I waited 2: 45 before I seen myDr. The patient in the office so mean to the staff. I am
Not sure if I will continue with health point.

Every time I go, the front desk girls are very friendly and helpful. The wait is not too long. The back office people are terrific and very sweet.

The waiting time is unexceptable! I as a patient have talked to many people in the waiting room and they agree! What’s your problem? Our time is just as valuable as yours!

Arrived 15 minutes before appointment 3 hours later still haven't seen the doctor. I left and they blame me for not waiting to see the doctor

They are so nice and very professional, the doctor helps my problem. Very highly recommended.

The front desk ladies are very helpful and Dr Chappell is very caring knowledgeable and listens to my issues.

Went in today for an appointment. Arrived an 1/2 hour to ensure I had ample time to complete my paper work. 1 hour later, I’m still in the waiting room. I was the first appointment after lunch so I’m not sure why the long wait. Although, the staff was friendly the provider was not and seemed aggravated when I politely asked about how much longer the wait would be. Definitely, would not recommend this place to anyone.

The worst service. They don't care about your health. Dr Frisk does not care about you or about your health