Higgins Auto Parts, Bakersfield CA

This place will not show you the part BEFORE you buy it. “You can buy it and if there is something wrong you can return it”

UPDATE: Increasing from one star to three. I decided to call back a few hours later in hopes that the first employee was just an outlier, and thankfully both staff members I spoke to were actually helpful and willing to get me answers and updates. The shipping liaison was particularly helpful and actually seemed to care. There’s always bad apples, sadly my first call routed to one…

Terrible experience all around with Higgins, only worsened by the condescending attitude of their dismissive employee. Found a part on eBay, and wanted to confirm comparability and availability so I called the store directly. The women I spoke with confirmed w everything, and recommended I order on eBay versus over the phone. Purchased and paid for the part on 10/21, label created 10/25…and now on 10/27 still not shipped. Messaged via eBay, no response. Called Higgins to inquire as the part is urgently needed, and the gentleman could not have been ruder or more dismissive. Said he sees nothing in his system, I shouldn’t have ordered through eBay, and said he was “done helping me just call eBay”. Would not take the time to look up the vehicle or part, literally refused. I’m in customer service and sales, and can’t fathom punting a customer and telling them “not my problem call eBay” as this gentleman repeatedly did. Terrible experience with no resolution and no support from the seller.

Very friendly, fast and efficient. My mirror is in excellent condition! Very effective communication. If I could give 10 stars I would. Highly recommended from the Seldomridge household!

Richard Valdovinos thank you for your help, awesome customer service, fast and easy to order a part! I got what I was looking for! Thank you! I recommend it!

I purchased and picked up a door from Higgins Auto Parts. Found the part on Car-Part with a very precise listing. Spoke to Mary who was very professional, pleasant, informed, and helpful. Made an online purchase very easy. For a salvage yard the reviews were pretty good and the owners also answer every review regardless of being positive or not. That is a good sign of a small business that cares.
I have a body shop for over 35 years. I was apprehensive since it was a two hour drive each way and I had already gone to a couple of local yards that simply lied over the phone. Unfortunately that is a big risk in dealing with junk yards. Higgins is not a junk yard. When we got there I was completely blown away. The door was clean and ready on a rack. Exactly as described. The location is organized, very clean, with a great office and friendly employees. There is a reason they have been in business for so many years. Thank you Mary. I would recommend Higgins Auto Parts to anyone!

Bought a motor and radiator. Motor runs gd and no issues. However the radiator started leaking. Still under warrantee. Lady that answered seemed very rude. I was trying to see if it would be able to just be fixed at radiator repair and maybe cover costs.she just said no, we don't have another, bring it back. We will give u ur $61 back then hung up. Wow, I guess once they get ur money they don't like friendly conversations when returningan item. Being the only vehicle I got and its hard to just do that. I had few more questions but since hung up on so quickly i didn't get the chance. I'll shop elsewhere from now on. Not that me as one customer makes a difference in their pocket, but spending alot money for honest parts and friendly service it does to me.

I recently had the pleasure of visiting Higgins Auto Parts in Bakersfield and I must say, it exceeded all of my expectations. The selection of parts they have is truly superior. I was able to find exactly what I needed for my car, and at a great price. The staff was extremely helpful and knowledgeable, making the shopping experience even more enjoyable. What really impressed me was their online presence. Their website is user-friendly, easy to navigate and provides all the information you need to make an informed decision.

One of the things that stood out to me was their great selection of high-quality parts. They have a wide range of products and their inventory is constantly updated with the latest and greatest products on the market. They also have a great online selection, which makes it easy for customers who do not know them to find what they need.

The service at Higgins Auto Parts was top-notch. The staff was friendly, knowledgeable and always willing to help. They took the time to answer all of my questions and provide me with the information I needed to make an informed decision.

Overall, I highly recommend Higgins Auto Parts in Bakersfield. They have a superior selection of parts, great customer service and their online presence makes it easy for anyone to shop with them. If you're in need of car parts, give them a try, you won't be disappointed!

Way overpriced for USED parts. Some of their stuff costs more than new! What in the world? !? Who does that? Horrible pricing.

Great place to buy parts. Luis always get me what I need and they always take care of me if there's an issue.

I have been buying parts from Higgens for the last 15 years. Always great parts at great prices. Anytime there is an issue they stand behind warranty. Buy with confidence

Bad quality stuff i purchased some things and they broke and they didn’t want to exchange or refund. Don’t recommend, plus rude! Don’t come here

This place is a complete scam! We still have not heard back from the manager. Do not buy anything from them they are not reliable and dont even care to help. If i could give them 0 stars i would!

Worst place to buy parts. We purchase an engine for over $4000 4/1/22. It had 6 months warranty. Well shortly after the 6 months not even 7 months later the engine broke. We contacted higgins asking for help after our mechanic advised us it was nothing we did wrong on our end. We weren’t looking for a new engine but at least a discount for us to purchase another engine. Some type of assistance but instead all we received was poor service. The receptionist Mary was very rude since the beginning. Hanging up on us, calling us liars and not allowing us to talk to a manager. The manager Phillip then called us back one time! He advised us to have our mechanics boss call him and Phillip has not answered him either. This is extremely unprofessional. We still have no answers and are out of a car. Do not waist your money here!

Friendly and responsive staff that had the part I needed, and went out of their way to pull it (a fuel tank) on the spot for me, and it was priced fairly. Thank you!