Holiday Inn Express San Diego South - Chula Vista, an IHG Hotel

The staff was very nice and accommodating. The continental breakfast was fresh and delicious. The breakfast areas were kept clean. Easily one of the best stays and experience that I've had.

Great hotel location, excellent service and amenities, very friendly staff. Awesome and delicious breakfast. Rooms clean and comfortable beds.

Convenient location for me. Some restaurants very close not as fancy as the ones un San Diego downtown or old town but ok

The TV was broken and never repaired. The front desk never offered compensation for the loss of the TV. Very loud street and neighbors woke me up at 3: 30AM.
Food for breakfast was excellent.

Dirty floor/carpet. Bedding sheets were not changed before new guest and we found a hair on bed. Totally disgusting.

Location was good as there was a cool bar within walking distance and some restaurants on the same street as well. A little bit of a homeless problem around the area so if your bringing kids i would recommend another location. However, im happy with the value of the price i paid for this hotel.

Nice room, nice jakuzzi and the city is close. The breakfast.small place, long waiting, not enough food, disgusting eggs and turkey sausage, not enough personal. They cleaning the rooms only every 5 days! Of course we made a claim because this and the main reception lady told us that this 1 time Cleaning every 5 day it's the NEW NORMAL! This is a lie and the bigger nonsense that heard in my life, and how you can tell this to a client? At the end after a lot of fighting they cleaned our room.

Surprisingly clean and comfortable inside the hotel considering the location. Near the E street trolley is kind of scary and there are a lot of transients and unruly people in the area during the evening. Loved the room though, service was nice and it was very clean inside.

The service was excellent. Although the rooms are extremely dated, and the beds are super uncomfortable! I did a lot of tossing and turning throughout the night. Unless you are staying for more than a week, there will be no bed service to clean the room. Luckily we only stayed one night. You are able to control the air conditioning from the room with the old school window unit, which is a plus, and it gets super cold!

This is my go-to hotel when going into and back from Tijuana.
Its not spectacular, but its solid, in a quiet environment (you can even sleep with open window in the backside!) and plenty of food options around the corner. Also the supermarket close by is good!

Room was clean, beds are comfortable, staff was really nice and attentive. But the elevator is super slow which was annoying and it's in the hood so think about it before you book.

Exceeded my expectations. Staff very friendly. Breakfast was good.
It was worth paying a little bit more.

Like I always say" dont judge the book by its cover" people very friendly working there. Close location for everything which is a plus for us. Def will rebook again but this time with the kids. Rooms were clean and organized. Only negative thing about our stay is the elevator is a bit slow to go up or down and card reader had a few issues but it got resolved.

Thanks to Victor and his people. Thank you and see you next time.

Everyone has been courteous. Their breakfast was surprisingly great. My room was very clean. Only peeve: no plug on my bedside for C-Pap.

This was a great hotel for me and my family of 5. Check in was quick, service is excellent, breakfast was standard but delicious and everything we needed! The rooms are clean, the beds were very comfortable, and the abthrooms were clean. I usually get creeped out by smells and textures but i had no reservations about staying here. The rooms and furnishings are slightly dated but everything is very clean and comfortable. The pool area was clean and the water was heated. We were all very happy.