Home Away From Home, Monterey CA

My skittish cat does great here. The staff love her. Only people who love animals work here from what I’ve seen.

Rude employees, entitled parking of company vehicle. Am employee blocked my drivers side door by parking so close to my car I ultimately had to enter my vehicle from the opposite side. When I asked an employee if they could move the van, they said no because the driver had gone home. I suggested that surely there must be a spare set of keys and she rudely said it was with the owner whom she did not offer to contact. She said having extras would be a security risk and then said “the driver was able to get out of the van” which tells me she fully knew how close they’d parked. Weird that it’s cool to park a company commercial vehicle on Monterey city streets overnight. My friend’s dog broke their front teeth in the care of this business when they left him in a cage for an extended timeframe. So apparently these people not only act like they OWN the public parking spaces in front of their business but also have can’t be trusted to keep pets safe. I would not take my business here.

The young lady Michelle treats my baby so well. I think she's an asset to the company into the owners who own home away from home

My dog got severely injured at his stay and has come back smelling horrible. We will never ever come back

My dog has never been a fan of these boarding places in general, but I'm almost certain he felt hot the entire time he was there because he would not stop drinking water the moment we picked him up. Forthermore there is no transparency on how the facility actually looks. Last and absolutely not least, our dog was acting downright scared when we picked him up, not nervous like he usually gets, but scared. Left him here once and will never do so again.

Can't say anything yet since we decided not to board our dogs here. We are new to the area and we were looking for a place to board our dogs, the nice lady on the phone was so friendly, and really happy to answer all our questions. I like it when someone is dedicated and happy to their job. Can't wait to board our dogs here.

Great groomers! Our goldendoodle always comes out looking great every time we take him there.

Looked great on website. I go to check it out and the owner won’t show you anything past the front desk. SCREW THAT! Big PASS!