Hose Specialists Inc, Riverside CA

This was one of the worst customer service experiences I have experienced. I had questions about putting together a radiator hose and showed an example I had mocked up. The Hispanic employee said he couldn't and refused to engage in looking at his stock of misc hoses in an attempt to maybe make up a hose that would work. Employee just sat on a chair and actually told me the reason he was sitting was because he wasn't going to help. He actually told me to go to the Hose Man down the street. When I told him I had already been at the Hose Man, this employee made the comment "oh, you went to them first? " I couldn't understand why he was so rude, maybe he didn't want to help me cause I didn't speak Spanish. I have been a past customer to this business, but now I will never return. I will drive the extra miles to a business that appreciates customers.

I used to always recommend this place and always purchase my hoses here.so I showed up asking how much for a water hose is he gave me a extremely high price and I was like ooo wow no thank you I think its a little high so I bought other items gaskets for hoses and asked for price of another hose for a machinery equipment and he said too expensive for you have a good day I looked up to him and other customers just looked like wow is he serious so he just threw a price out so I bought these hoses here before around $400zone he gave me a number of $530 said it all went up so I was like thank you driving back home I called other places that also sell these hose and yea all around the $420 zone I understand every place puts his price but do not tell someone (customer) that something is too expensive! I've spent thousands here and probably would never go back and never recommend!