Hotel Zico, Mountain View CA

Though the location is great, pictures are deceptive. Small, older rooms and underpaid service staff. They do not provide an itemized receipt, so please be aware of that.

Interesting hotel; wondering why there's a way to lock up the mirror like I'm supposed to be afraid that demons will crawl out of it in the middle of the night.

I have used Hotel Zico for some years. In general their service was above average. Recently, I used their new booking system to book a night. The new booking system is not easy to use, the pricing was not the best compared to others; and if you made a mistake and cancel the wrong booking immediately, it will book you as a no show.

The hotel has a boutique feel to it—you could tell it was great perhaps a decade ago. Now it’s honestly a bit dated, especially in the rooms. The table in the room I stayed in was inexplicably short and the accompanying chair squeaked incessantly. I appreciate they made the effort to make their breakfast special by including homemade (I think) yogurt and hot oatmeal. There is a J1772 EV charger on premise.

Great hotel on the Stevens Creek trail. The rooms are clean and nice, the bathroom was pretty great, and the room service food prices surprisingly reasonable. Noise from the highway basically doesn't make it through.

The hotel has lot of homeless people staying there. Some adult urinated on the hallway carpet which smelled disgusting and hard to walk to our room. We reported it to the front desk and front desk promised to send staff to clean and sanitize the hallway. There was mold on the bathroom ceiling which was patched with peeling paint. They charged additional 12 dollars for towel strain that we didnt even use. These reviews are fake. We booked based on the review. Save your money and time. Book a better hotel.

If it weren't for the freeway traffic noise due to its proximity, this would be the perfect casual hotel stay. Lots of great breakfast options for dine in (until 1pm!) or taken directly to your room. Ample parking in garage or open lot (after hours).

Good hotel, good connection with public transit.
The room was pretty good, but the standout was the front desk service from Ana, who was able to help me out when I left my mouse in the room. THANKS Ana!

I stayed in this hotel before and I recommend it when asked.
My son and I got there, no one was there, after calling out to get attention the front desk person came. She had a real bad attitude, one of those "no" people.
It is a shame to see this real adorable boutique hotel have such negative staff.
You should stay in this hotel especially when the price is mostly affordable, just check in earlier to avoid the unpleasant front desk staff.
The location is amazing- right off 85 leading to 280,237 that takes you to Milpitas then to 880,237 will lead you to 101 north or south, one way to SF other way to LA.
The hotel is also between Mountain view, and going north you get to all the Tech companies, also connecting to Sunnyvale, Santa Clara.yup pretty grand location! Try it out, you will like it. If you like your stay please like me: -)

Nicely decorated. Ok service. Good location. Tub didn't drain. I'll try another location for my next visit.

Very thin walls, could hear neighbors easily. Dingy room. Cleaning staff entered room while I was working with “do not disturb” sign on door multiple times. No parking for car with trailer. Have fun taking the highway exits 2-3 times every time you drive into the hotel parking lot!

Very rundown hotel. The walls are extremely thin and the guests are very noisy. This place is so overpriced it's a joke. The hotel clearly needs to be repaired.

Not sure why this place has such high ratings. It's. Ok

While the rooms are pretty nice, outside of hotel is just kinda shady feeling with old cars in the parking lot and strange people walking around- probably because it is right next to the extended stay. Also major power lines going right above. Freeway noise is high as it is right next to th freeway. Small tv. Staff is not that friendly or welcoming.

Not a terrible place, but also not that great

Long strands of hairs in-between the sheets so I ask for new ones and the woman gave me a hard time just for asking for them. Will never go there again.

Cute & convenient hotel with underground parking, friendly staff, and a very cohesive decorative theme.

Very convenient location right off the highway. Safe parking that is locked at night under the hotel. Easy to book ahead and reasonable prices. Cute decorations. Front desk were very helpful. Rooms are a decent size although a little old and worn out. Everything you could need is available. Overall a pleasant and quiet stay.

Call me old fashioned, but music on a Bluetooth speaker and game playing in a lounge (which isn’t a closed door space but a part of a hallway) after 10 pm on a Sunday, is not satisfactory for a place where I’m expecting to primarily sleep. Not surprisingly, the front desk asking the group to quiet down was not effective.

Very nice little hotel. In general, I was quite happy with it. I would have rated five stars if not for these few small nits: Extending my reservation (which I did several times) required a whole new reservation with credit card and ID, and felt very slow. Spacing of the bathroom was awkward with very tiny clearance between the bathroom door and toilet. The compressor on the mini fridge in my room's closet was loud. The lobby is halfway across the property from where you'd walk in or out, and although there are other external doors, your key won't open them, so you can only use them as exits and have to walk all the way back through the lobby to reenter.