HPS Plumbing Services, Bakersfield CA

Called on a Friday, said they'd come out first thing Monday morning. Called Monday morning when no one showed up and they said we never scheduled anything. Yet they had my information on file.

They eventually did send someone and the problem was fixed. I paid $325 at time of service. Just got a bill for $262 for the same job. Not only did they overcharge me, now they're trying to double bill.

Horrible company. Will never use them again.

I called concerned about my water heater. Eddie came out inspected what I have and explained the situation very thoroughly. He also gave me a quote if I want to replace an upgrade my current water heater. Since he was here for HPS, I showed him the backwash that was corroded. He will be replacing that for me next month. Great attitude and very friendly and explained everything so that me as a female can understand! I highly recommend using this company. When I called for the appointment on Friday they gave me a Monday appointment.

Johel was great! He did great work and talked us through the process. Very professional and responsive.

Got quote.
Sent quote without price.
Asked 3 times for price.
Never got it.
Been a customer for years.

Frankie was very professional during the service. My anxiety increases when I need plumbing repairs, but Frankie put me at ease and completed the job quickly but efficiently. I will definitely use HPS again!

Great service! Albert took care of us by getting our tankless water heater replaced very quickly and was very informative about get it serviced every year so we don’t have the same problem. Highly recommend if you need great service Call HPS

Great service! Albert took care of us by getting our tankless water heater replaced very quickly and was very informative about getting it serviced every year so we don’t have the same problem. Highly recommend HPS and Albert

They were able to diagnose and fix a problem with my water heater same-day. The problem was one that a different plumber couldn't identify and had recommended replacement. I will use HPS again.

Our technician, Albert did a great job. Courteous, professional and respectful. I had an appointment for next Tuesday. They had a cancelation and come today, Friday.

Joel was very professional and knowledgeable kept me informed through the whole process of ordering parts and installing the parts for my water heater. I would recommend HPS plumbing as well Joel for any future plumbing services to anybody.

I had to call a plumber after detecting a seepage at the foundation.
The first plumbing company I called refused to check in the crawl space after the leak was found to not be from inside the house.
They basically refused the job.
I called HPS and they arrived promptly.
Manny and Frank arrived and diagnosed and fixed the problem.
I will call HPS first from now on.

Johel was our HPS plumber, he was excellent! He diagnosed the problem with leak behind our refrigerator and ordered the part that was needed. Came back promptly the next day when the part was here and fixed the leak quickly within an 1 1/2hrs. He was very kind and professional!
Thanks Johel!
Joey and Amanda Cabrera

I have used HPS plumbing services for business needs over the last year. Jesse is the plumber who usually works on our drain installations and water connections. Jesse is highly reliable, communicates well, timely and goes above and beyond when doing repairs. The office staff works well with our billing department, are courteous and are prompt with appointments. Definitely 5 stars!