HTS Automotive, Auburn CA
Address | 345 Sacramento St, Auburn, CA, United States | ||||||||||
Phone | +1 530-820-3231 | ||||||||||
Hours |
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Website | www.htsauto.us | ||||||||||
Categories | Auto Repair Shop, Auto Air Conditioning Service, Brake Shop, Car Battery Store, Car Repair and Maintenance | ||||||||||
Rating | 5 10 reviews | ||||||||||
Similar companies nearby Robert's Mobile Auto & Marine Repair — 10002 Hillview Rd, Newcastle, CA The Tire Depot & Brakes LLc — 203 Palm Ave, Auburn, CA Autovantage Service Center — 555 Wall St, Auburn, CA |
HTS Automotive reviews
10 These guys… they were genuinely interested in making my truck better (and it was a Ford!)
Thanks much — I’ll be back!
UPDATE: nothing has changed. Still the best shop around with the most honest mechanics and owner this side of the Mississippi!
I would take any vehicle I have to HTS. Joseph is knowledgeable, very kind and easy to talk to. I'd trust him with any automotive needs. They're reliable, honest, hard working and do a great job.
Nothing but good things to say about this shop.
Great customer service, the owner Joesph very professional and knowledgeable, technician Bruce was also a big help. I will be back if i have any car issues.
Spent a couple hours with these guys today & left very happy. Professional, humble, good listeners. Thanks fellas
I love these guys! Joseph, the owner, always takes care of me and pays extra attention to detail with all of the work that's being completed. When I was having my Gibson muffler put on My 2012 Jeep Grand Cherokee overland with the 5.6 l. V8 and air ride. I love this car. I just purchased it from AutoNation Honda in the Roseville Auto Mall. They had to replace the upper and lower control arms and Joseph went out of his way to check their work and found that the left control arm was loose! It hadn't been tightened properly! I told him not to tighten it himself that I would drive down immediately and have AutoNation do it, however, I was told by the Honda side (that doesn't work on Jeeps and didn't put the control arms on) that they didn't know if it was supposed to be loose or not! Lol (How dumb can you be.)
It took another 3 weeks to have the AutoNation Jeep next door to the Honda branch tighten up the loose control arm.
But Joseph knew what was wrong and knew that it needed to be tightened.
It doesn't seem like rocket science, but the fact that Joseph saw right away that there was something wrong still speaks volumes. To me, at least.
I trust these guys. I trust them enough to consider them my new and only mechanic shop for my cars.
I stopped by today to let Joseph know that I needed some work done replacing that oil pressure sensor, my right front tire pressure sensor and missing power to my automatic rear view mirror dimmer. He said that both the sensors would be no problem, but didn't know if he had anyone or time to figure out the mirror problem. He advised that I check with the auto glass business next door, but he'll see if someone will check it out for me in the shop. That's professional honesty. I value that.
I also have issues with Combat Post Traumatic Stress (PTSD) so it's important for me to find people that I can absolutely trust and won't gaslight me like so many people do nowadays. These guys have earned my trust. That's very important to me as well.
I really recommend this shop for all of your 4 wheeler/car/truck needs. They are exceptional mechanics, and pay attention to the details necessary to fix or enhance your vehicles the way you should expect them to. I really don't think you could get better service or professional work done at any other shop, as I've tried several in the past that I won't mention here, but none of them better than here. It's by far a better shop in every way hands down.
If you're looking to get honest work done at pretty darned reasonable prices, (and who isn't, duh.) give this shop a try. If you have any problems at all, please post them here so I will know that I've been "played" again. (Lol) but until then, I've got my shop of choice for all of my car needs.
And I don't know any of these guys personally, but feel that I've gotten to know them better than what you'd think, too. We talked quite as bit during their work and after, just chit -chatting about things. (I'm a self proclaimed conspiracy "professor" of sorts.) It created a comfort level that I needed. With PTSD, I want to turn every "perceived" threat into a "friendly" so I go out of my way to make them "friendly". Lol
But it wasn't hard with this group. They are exceedingly friendly while being professional at the same time.
They didn't even seem to mind so much that I was just yapping away. Lol
Anyway you got my honest review. I'm just rambling at this point.
I am so happy I was referred to this business. They have very skilled mechanics who are thorough and honest. Their prices are also very reasonable. I definitely plan to make this my spot for all maintenance and major repairs.
Explained in detail what needed or was going to be done, showing care for the customers, and fair price of labor, I would definitely recommend this mechanic shop for all your automotive needs. Thanks HTS
HTS is amazing! I trust their work, they go above and beyond to get the job done, all while delivering exceptionally friendly customer service. They took extra time with me to discuss what was wrong with my vehicle, and went out of their way to fit me into their full schedule so I could enjoy my new years. Highly recommend HTS!
We've used them for our Honda CRV and Subaru Outback. Excellent customer service and workmanship.
So glad we found HTS Automotive! Even though they specialize in Hondas/Toyotas/Subarus, they also work on other makes, so call them first! They are absolutely the best and are so honest and helpful. They went out of their way to help us before we left on a trip and always explain everything to us in a way we can understand.