Hummingbird Bakery & Dessert Bar, Vallejo CA

Hey I have been coming here for about 6 years now. You desserts are great but my last purchase yesterday I have noticed that you have significantly decreased size and increased the prices. I understand inflation but also expect the same portion size.

I was a big disappointed the samples that they have behind the glass on display is not the size that you actually get and they are a bit expensive

If I could give 0 I would. I ordered a lemon cake for my husband 80 birthday half sheet. It was terrible. I mean terrible. Cake look like a 8th grader made it. It was so flat. She wrote on the cake black ice with yellow. It was all ran together. I was so embarrassed. I will call and talk with the owner. I brought lemon cake last year it was so good and big so I know how they look and taste.

To whom it may concern,

I am writing this review to express my extreme disappointment and frustration with the recent experience I had at Hummingbird Bakery. I purchased a cake from them this morning for my daughter's birthday, and to my shock and dismay, I discovered that the cake was frozen.

I had no idea that the cake was frozen until I attempted to cut into it. The texture was incredibly hard, making it a struggle to even make a dent. It felt more like cutting into an ice cream cake than a regular cake. Despite my confusion, I persisted and finally managed to cut a few slices. However, to my horror, the cake came out completely frozen, as if it had just been taken out of the freezer.

I cannot express how disappointed I am in Hummingbird Bakery for selling me a frozen cake and attempting to pass it off as "cold storage. " As a customer, I expect freshness and quality when purchasing a cake, especially for a special occasion like my daughter's birthday. This incident not only ruined the surprise and joy of the celebration but also left me questioning the bakery's integrity and commitment to delivering exceptional products.

I feel compelled to warn others to exercise caution when considering purchasing cakes from Hummingbird Bakery. It is unacceptable to sell frozen cakes under the guise of "cold storage. " Customers deserve transparency and honesty, and this experience has left me feeling deceived and disheartened.

I sincerely hope that Hummingbird Bakery takes this feedback seriously and takes immediate steps to rectify this issue. Customers should not have to worry about receiving frozen cakes when purchasing from a reputable bakery. I urge the bakery to thoroughly review their processes and ensure that such incidents do not occur in the future.

In conclusion, I implore potential customers to be aware and cautious when buying cakes from Hummingbird Bakery. Don't make the same mistake I did by assuming that their cakes are always fresh. It is my hope that by sharing my experience, others can make informed decisions and avoid the disappointment and frustration that I have faced.

Yours sincerely,

A deeply dissatisfied customer

Tried several items on different occasions. Very pretty cakes but found that the cake base actually tastes the same whether coconut, lemon or even the German Chocolate - only the icings/toppings gave the supposed flavor. I was most disappointed in the Triple Lemon.beautiful cake just no flavor to the actual cake. The bread pudding was your 4star for me. I'll try again in the future and hope for a more flavorful experience. Keeping it real because I want to support your business!

Love this place! Everything I have had has been sooo good. Banana pudding is my favorite. I would eat everyday if I could lol

They have yummy cupcakes and pies. I go every week to indulge in their PB&J and coffee cupcakes.

Very clean great cupcakes but no customer service at all the employees have no personality they don’t Evan smile made me not want to stick around hopefully they get better employees bad service can cripple a business

Tried ordering a birthday cake but was told I couldn’t order because everyone was on lunch. They were very rude and nasty. I’ve been into the shop before and was also treated very badly.

Great local bakery for Vallejo. Friendly staff in a bright and clean setting with delicious pies & baked goods. Coffee for dining in and special orders to go. Exceptional banana pudding.