Hydes Air Conditioning, Indio CA

Efficient, excellent service! James was friendly and explained a lot about our system. We would welcome him back when we next need service.

We have had Taylor come to our place to check our new A/C installed in October 2021 and always appreciate his good work, ideas, neatness and good nature. He came today to also do our semiannual heater check and as usual was very expeditious and polite. We appreciate having Taylor come and do the work.

Thanks for sending him.

Response time on Sunday afternoon was about 1hr. Repaired my AC system within an hour. Tech was very knowledgeable and professional. Will now use Hyde for my HVAC maintenance and repair going forward. Thank you for offering emergency services on weekends.

A/C not functioning properly (115 degrees outside/90 degrees inside). Hyde's sent a service technician out first thing Monday morning who identified the problem and temporarily fixed it (and ordered replacement part for permanent repair). Jonathan was on time, efficient and very good at explaining the issue and repairs needed.

The service men were friendly and helpful and likeable. They worked hard and got the job done in good time. So far I'm happy with the installations.

We have been your customers for approximately 15 years, you have serviced our air-conditioner since then. We have always been satisfied with the service and after purchasing a replacement unit when needed.

The power to our irrigation system went out due to a faulty breaker. With one call to Shellie at Hyde, we had Eddie out within two hours. He not only found the problem but made very professional suggestions for improvements to the electrical system to preclude future occurrences.

Summer AC service completed and all is well. Still need to resolve issue with condensation drains so follow-up required. Hoping for the best.

9/13
Hydes sent Chris out once again to service our heat pump. He arrived within the service window as pleasant and respectful as always! He performed the services and then stopped in to tell us about the condition of our systems. Knowing that the systems are in good working order means a great deal to us as we enter the heating season in the next few months. Chris also dropped off a Starbucks card to thank us for having our service done before "the season"! Thanks Chris/ Thanks Hydes
3/24
Chris was here promptly within the 3 hr window and worked efficiently on the maintenance of our two heat pumps. He is a very pleasant person and seems to know his job very well
Hydes seems to hire very nice people!

12/30
Chris came to perform our first winter maintenance on the new heat pump. He was friendly and professional. He asked questions about our system's performance - to better direct his visit and maintenance service. He outlined the services he would perform clearly and again asked if we needed him to address any other issues. I asked if he would retrieve the Remi Halo serial number for the system installed in March so that we could complete our registration and extend the warranty of the Remi Halo. Chris took the extra time to take a few pictures of the system to get us the information we needed regarding the Remi Halo. We know trying to take a picture in the attic, in the dark wasn't easy but Chris managed to get us the serial number! We hope Chris continues as our service provider - Hydes always sends well trained staff but Chris is exceptional!

This was our 1st visit with Hydes - Excellent service and information for future consideration regarding maintenance
We followed up with an estimate for a new system. Barry Hyde was professional and informative offering us several options. This was not a "hard sell" it was a meeting in which he shared the information we needed to support our decisions regarding a replacement system.

Following the estimate we decided to install the new system. The installation technicians Josh and Jesus introduced themselves, offered an outline of what the job would entail and asked us if we had any questions before they started work. They covered our floors and were very considerate of our home. They worked quickly and efficiently to complete the install of our new system. We continue to be impressed with the work ethic and pride Hyde's employees demonstrate!

10/25 just added updated smoke & carbon dioxide detectors, replaced florescent kitchen lighting with LED cans and added a new outlet in our casita. Couldn't be happier with the quality of the equipment & the professionalism of the electrician

Hydes AC installed a Mitsubishi/American Standard split ductless 3 zone AC system in my new Cavco Park Model, and I am an extreamly satisfied customer. The cost was very reasonable. Hydes installers are technical experts and they effectively installed the system without any delay or issues. The system works great and my new home is ready for summer in the Cochella Valley.

I called Hyde's on Saturday afternoon hoping to have a technician fix my AC unit. A technician came out within the hour. He fixed my unit and I'm now up and running. The entire company was very professional.

Been with Hydes for years and living in the desert you need a company you can trust. For me its Hydes and the techs are great. They ALWAYS show they care and have NEVER made me feel as though I was taken. Tech also checked pan and made sure water was able to drain properly from pan. Love Hyde's

Miguel was on time and even a little early! Made sure our AC was in tip top shape, replaced our filters, cleaned the condensing unit and made sure our American Standard 21 SEER was operating at optimum performance. We could not be happier with Hydes and our American Standard system! We also have the air purification system and whole house breaker thanks to Hydes AC and Electric!

Today our AC stopped working. Called hydes and they dispatched a technician in 30 minutes. Truly great customer service

1st class all the way. Responded to my overnight call for help an hour before posted opening hours. Jonathan was prompt courteous informative. We couldn't be happier with our decision to partner with Hyde Air Conditioning.