ICICLES, Cupertino CA

Omg! Line was so big and they had taken so many order already (poor busy staaf)

Despite of that there was no taste compromise.

Do yourself a favour and visit somi somi across the street. The dude was super arrogant and the flavours were ok.

Unhygienic place. I saw the server with her hands on the floor with a leak covering it with a cloth and use those same hands to serve customers and again use the same hands with the same gloves to wipe down counters with another wet cloth. When I asked her if she could change her gloves, she argued with me that she only used it to hold the cloth. Is it that hard to change gloves? Especially when asked by a customer? Terrible customer service and hygiene. Never going back there.

Order threw doordash and was missing one of my ice creams and didn't even get the right kinds ordered girls just want to have flan and a Oreo one and they're both regular vanilla with toppings but not sure why my order was messed up and missing item very disappointed

All-around fantastic experience! The young gentleman and young lady knew how to hustle to take care of as many customers as possible while still maintaining the quality of each order. I’m a big matcha fan so had to go with the matcha base. She recommended to me that I should do half matcha, have custard otherwise it might be somewhat better. The end result was incredible and easily the creamiest ice cream of my life! The toppings were delicious and a part of that is the care they took to fully scrape the preparation plate between customers so flavors would not mix together. Please do come support this awesome business!

Super delicious icecream rolls. One bowl is enough for 2 people.with a variety of flavors and great toppings. Must try!

Icicles serves the social media famous Rolled Ice Cream, and lives up to its expectations:) What makes this ice cream so delicious is that it is hand-churned on the spot. The result is large creamy serving of ice cream.

I have tried the Gotcha Matcha, Mai Thai, and Strawberry Fantasy. Each one was oh so delicious. After your ice cream is rolled, you can choose from a large selection of toppings. Personally, the roasted marshmallow is the one topping you absolutely cannot miss out on!

The only downside of Icicles is that one serving is on the pricier side. But in all fairness, a lot of effort goes into making this ice cream, in comparison to traditional scoop-and-go ice cream. For a special ice cream treat, Icicles is a good place to try!

We love love this place! You can choose as much toppings as you want the only downside is if there is a long line out the door and you have to wait for your rolled ice cream dessert.

Lots of hype when it first opened, now it has died down. The reason for 3 stars and not higher is that it costs $9 for ice cream. Not worth it after the novelty where's off

Good place. Cool idea. The vibe and atmosphere are very hip and modern. Ice cream was good. Thick and rich. It's a lot of food. And 8.99 each with unlimited toppings.

Please boycott Icicles in Cupertino. They try and hide the ridiculous and outrageous $8.99 price they are charging for their ice-cream (fine print, zoomed in photo) that takes well over 30 minutes to finally get. We were there with 2 adults and 3 kids - $50 for ice-cream? Ridiculous.

This seems mostly popular with the female market, maybe it's the theatricality of the preparation.

Came here after dinner, there was a fair amount of people here on a weekday night. Seating is limited since half the seats are outside.

Ordered the Gotcha Matcha, watched them prep it, then added some toppings, and it's not bad. It's nice and chilly, no issues with the texture, and the matcha flavor is there.

What bugs me, and it's not specific to this place, is that anything in the Bay with matcha never really tastes like matcha. It always tastes akin to sugar with matcha powder instead of matcha with sprinkles of sugar.

I can't say that I'd discourage anyone from coming here, but I am left still searching for a matcha ice cream that actually captures the rich bitter flavor.

The wait is long but it’s worth it because this is the best ice cream ever.you choose your own ingredients and they hand make your ice cream right in front of you.it’s fun to sit and watch them roll it up and then you get to choose your own toppings.great place

This is the first time I had ice cream rolls and it didn't disappoint me. This is one of the best ice creams I have ever had. You get to choose what goes into the ice cream. You can also customize according to your liking if you don't like the options on the menu. Once you placed your order, you will be called upon by your name when they are about to make it so that you get to see when it's being made. That's the novelty here, you get to shoot it or just admire the whole process. Once the rolls are made, you get to choose the toppings. You can load it with how many toppings the bowl can take as there is no limitation. Ice creams here are priced fixed at $8.99 per bowl. No choices on sizes or the amount of ice cream which goes into it.
We ordered Strawberry Fantasy and YAY for Coco which were too good. Lychee and popping boba are the best in toppings. Definitely recommend. Have to try other flavors soon.

Delicious ice cream with beautiful serving. They use regular ice cream, add strawberry, Oreos or what you've chose, mix it together on the ice cold pan. After they spread it in a rectangle and make about 5 rolls. We paid almost $27 for three servings. It was the best ice cream, and even better than Haagen Dagzs.