ILSC IELTS Test Center, San Francisco CA

I had a good experience interacting with Shabnam from ILSC IELTS test center on transferring my test to a future date. They’re responsive and was able to accommodate my request that was made last minute (only one week away from the original test date!)

Overall not a great experience. There was no order and everyone seemed loss in the process of getting us checked-in. Many of the people working did not talk kindly or respectfully to the testers (a lot of yelling, directing). Lack of direction during speaking and speaking testing consultant yelled at many individuals for entering her room when they were not directed to wait outside. The best part of the test was the woman in my room running it. However, my bf had a different experience with the woman running his. If you can wait to test until after COVID I would.

I am majorly disappointed with the way the test day proceedings were handled by the ELI team at this center on my test day. The check-ins started late and ended late. I was scheduled for my speaking test 4 hours after the first part of the test got over, which meant I had to spend my time walking around on the SFO streets in the cold weather (since there is limitation on the time you can spend in a restaurant and I live far from this location). After passing my time for 4 hours when I finally went to check-in for my speaking test, they closed the center for a half hour break as they were having some year end party (at the cost of the 25 students who were helplessly waiting in the cold to appear for their speaking test). After 45 mins when they came back from their break, we all were checked in. That is when they realized that they are short on the number of English language examiners. It was nothing less than a chaos to witness the mismanagement. The reason they were giving was 'there are too many students taking the test today'. Students pay a heavy amount to appear for this test and have to register before hand in order to be able to appear for the test. Which means that the management made no required arrangements in-spite of being very well aware of the number of students appearing for the test that day as there is no last minute walk-ins. My earnest suggestion is to let the students know about their speaking test times before hand so that they can make the required arrangements. Also, especially in the winter months, provide the students with a room where they can wait for their speaking test.

The staff and management have been great for the first of set exams! Everyone is very welcoming and cooperative! One thing I hated the most was that I had 3 hrs of wait for the speaking so I had to wait outside the campus. It was December, extreme cold, I was literally shivering as I cannot bear cold and i was wearing a jacket but still it is SF and super cold AND i was asked to sit out side. I sat inside and one of the representatives asked me go out. I was quietly sitting on a chair shivering as one of representatives saw me shivering but still twice i was asked to leave and wait outside! This was so not human and I was super angry and not exaggerating but i went for the speaking test in that condition where my body got numbed! I waited in the public restroom for 30 mins but i had to come out. I waited down at the restaurant but i was not eating so cannot sit there longer. All that representative could do as a human was to save me from extreme cold!

The best testing experience I have ever had. Kudos to Abhinav, Nicole and Shabnam for helping me through the process and accommodating my requests in a timely manner. I can only imagine how many students they deal with on a daily basis and considering that, their responsiveness was exemplary!

Really good test center. Fast, functional and the staff was very friendly. Abhinav was very helpful in sorting out an issue I had and the other staff members were supportive as well.

Had an extreme pleasurable experience with the examination conducting staff especially Abhinav who was so patient listening to our concerns and even addressing it. Great attitude like this help us relax during exam hours without any extra burden.

I came a bit nervous to take the English test for Canadian immigration, the staff made me feel super comfortable, they were very friendly and really organized, they are like clockwork, easy to understand and easy. Highly recommend it.

I was really pleased with the service provided by this center. A special shout-out to Shabnam and Pengli for accommodating me and my wife for an early test date and being very responsive to all our request. The team is very professional and at the same time very helpful. Thanks again guys!

Shagun Goyal

One of the best test centers I have visited. The institute was clean and staff was very professional. They also accommodated my request for change in time for one of the sections. Very impressed and definitely recommend this test center to everyone.

This test centre for IELTS is very organized and special thanks to Abhinav Shetty and Shabnam for the way they handle candidates requests

Good place to go for exam. The staff are kind and helpful. I suggest everyone to take a screen shot of their application page online and keep it handy to check the results - to make sure the name is typed correct as in the application.

I did have some problems with my original booking through the IELTS website, but the San Francisco test center was able to help me out. They were also able to accommodate all my crazy scheduling requests and I would like to thank Abhinav a ton for helping us out! If you have any problems with your IELTS test, just shoot these guys an email. Thanks so much!

We had a great experience.
Everyone was very helpful.
We emailed them 2 days before the test and explained our situation.
My wife was breastfeeding and she wanted a room to express milk. And we wanted to go back asap to our 2 month old.
Not only she gave us the private room she gave us the first time slot for speaking test.

And eveything worked so well.
Special thanks to shabnum for arranging and considering our situation.

Shabnam and team are doing a great job. They are humble, friendly and very clear in their instructions.
Keep up the good work guys.

I took the test in ILSC SF and pass it. It is really a good place to take the IELTS for everyone. The staff in there are very nice.

Great center.adequately staffed. Given the current rush for IELTS they are doing an exceptional job! The entire staff is awesome, center is efficiently managed, seen them accommodating a couple of test takers special situations. Special shout out to Abhinav! Good job guys, Keep up the good work!

I took my test here a couple of weeks ago. Had a pleasant experience. Friendly staff. Clear with their instructions. Were always willing to help and answer to the questions from the test takers. Had no issues before, during and after the test.

Shabnam and the whole staff is awesome, she was patient enough to help me out on all the initial queries and they manage the whole center very efficiently even though it gets so crowded! So be rest assured in getting all the help and assistance.

I had a great experience in ILSC and the staff are really professional and friendly. Special thanks for Shabnam ILSC manager for her great work and professionalismz.