In-N-Out Burger, West Covina CA

Its the old standby excellent burgers as always, love to eat there fast food service. They rock

I was very pleased to find they have decaffeinated coffee hot and fresh. Most other restaurants dont offer. As for the food, it was great as usual. The service top notch. Super friendly courteous, and fast. Keep it going you guys are great.

The best and juiciest burger I have ever had. Always delicious food and the staff is always kind and fast to serve. Will definitely return to this location again.

Worst In & Out location I've ever been to. Service is Slow as Molasses and the food is not as GOOD!

Food is always warm not hot, fries are always stale when I get home, and I literally live down the street 3min away, this the third time this has happened, you think I would have learned my lesson, for sure next time I'm going to one on francisquito.

Best In-N-Out! The line is a bit of a problem because you can’t wait on the street. The gas station next door has security to keep you from blocking their drive way. Walk up order is super easy too. Just make sure you speak loud enough for them to hear you inside. Burgers are great and bun is the right kind of toasty!

Great location away from the main freeway. Been here for a long time.
Classic double-sided drive thru serving the classic In-N-Out menu.

Always busy but peak times are lunch and dinner.

The wait is extremely long. Your best bet is to carefully go in the exit lane & go up to the window by foot rather than going thru the drive-thru.

The burgers were super good but the drive-thru was really short so the line went out into the street even though there was signs saying not to.

In-N-Out is hardly ever bad, and this place is no exception. Friendly staff, good food, gets everything right. Food was even packed a bit more nicely than most places.

In-N-Out is a place that you can easily burnout on.
Maybe not as a kid, but as an adult for sure.
I think if you space out your visits, 9 out of 10 times it's going to be a positive experience.

Quality of food is great. However I am taking away 2 stars. The last three times I ate at this location I noticed everything they touch has hamburger grease on it. Spread and ketchup packets, receipts, bags and bottom of trays are greasy. This doesn't happen at all the locations.

Its good. Not great and definitely not wait in huge long lines good. The burgers are small and the fries have a 5 minute shelf life before they are so city. Staff is always best in the industry and do give great customer service.

I've been going to this in and out off and on for years. But lately I realize when you order burger and fries they will ask if you want a drink I say no thank you. After awhile I started saying burger fries and nothing else they ignore that and ask if I want drink. So I had to be more specific and say no drink.but sometimes they still ignore that and say no drink that's very disrespectful. I've complained to corporate office.but they've done nothing. Also I pulled in the drive thru once the customer at the window was leaving at the same time so I drove up to the window.one employee complained with an attitude that I did not stop at the speaker that's senseless and very poor customer service.

Never had bad food from here. Always had friendly service and a great go to spot with the friends. Lines, particularly the drive thru, can get long do to mass hunger for that delicious food.

Great food chain. All In-N-Out places are the same. Just watch out for raw meat in burgers because that's a common thing no matter where I've been.

This place is worth visiting. They serve big portions for fair prices. Regularly well organized and with great ambience. Highly recommended.

This in n out location might as well become a McDonald’s. Can’t get an order right at all seems like they send the new trainees mess up every order here before they graduate to a more professional fast food location

Not the best location for a high traffic In N Out. Cars always stick out onto the street while they wait to order. Staff always does a great job moving orders quickly, yet it is not enough to prevent a backlog of cars. This creates dangerous conditions on the road. Also, cars end up blocking the gas station's exit.