Inland Kenworth, El Cajon CA

They pulled my codes, and they were unable to do the repair within my time window, so I had to go elsewhere.

Best all around parts experience i have had in my 25 years of being in the transportation industry

Long wait times to get trucks fixed.their rental trucks are filthy dirty! Not very good customer service.

Excellent service, they always go above and beyond. More importantly they get your truck back to you in a timely manner and as an owner operator, I appreciate that.

This is not the first time we use the services of this service, we really like working with it! Repairs are carried out efficiently, quickly, for adequate money. Separately, I want to point out the service manager Luis Vieyra, a very good professional, we really liked the experience of working with him, thanks to him and his colleagues, we only stayed with this service! Feedback from ETS Global Logistics LLC

Will overcharge you x3 what the standard labor rate calls for any job. Ask why they overcharge you and they will get rude and unprofessional

Service depart is one of the worst. They doubled the labor rate once I questioned any of the work they wanted to perform. They will charge FULL estimated even if they dont performed it. THAT MEANS for any driver, if they estimate 10 hours and it takes 2 they will charge you full 10 hours. $217 per hour of work NOT PERFORMED! When you ask before the work is started how you think it won't take 10 hours they say "its only a estimate" yet they will still over charge you. STAY AWAY! Ask about it after they say "you agreed to estimate". See how they scam drivers!

We had a bad experience with a dispatched truck here. Asking questions gets them mad at you. Asking to verify or show the work completed and they will refuse. They will increase labor on work orders once they get mad as an attempt to punish you. Extermely petty individual. Matt shouldn't be the face of customer service.

I brought my tractor in for service, I was expecting to be waiting for awhile but to my surprised my tractor was done in just two days. Unlike other dealerships including other shops. I usually had to wait one to two weeks for the technician to work on my tractor. I will definitely refer other drivers to come to El Cajon Kenworth. The staff at counter were very helpful every time I’m there. Thank you so much for that.

Just wanted to leave a review on my experience with this shop, first off, BIG UPS to Nate and the beautiful young lady at the servicedesk, They were super nice! I've been to many shops and I must say these guys actually cared about my situation, the shop techs were very knowledgeable, guys I thought I was having after treatment issues and anyone in Trucking knows that any shop could have agreed with me and charged me, but they were very honest and knowledgeable, after troubleshooting, the issue was nothing serious at all, they had me back on the road in no time! Great shop for repairs, FYI, can't bring your trailer no room for that. Bobtail only. Thnx for every thing GUYS!

Excellent service department! None better. I've been Trucking for 30 years and never had a service team so thoughtful, courteous and kind as well as concerned about getting me back on the road. Thank you!

Excellent service department! Every service department should be as kind and courteous as the staff at Inland Kenworth. Thank you for getting me back on the road!

The entire service dept works together well and all of their service writers including the manager are always willing to go a step above to take care of their customers. Great staff and great service!