Insurance by Castle

These folks are for real, friends. They provide personal service to make sure lenders get the endorsements they need. They respond to queries. The only thing I haven't confirmed is whether Honeycomb will actually pay for losses. But then I've never had losses and have been paying big insurance premiums for years.

After my current insurance broker told me I have to switch over to a non-admitted carrier for my building because no admitted carrier would insure me, I contacted Russ at Castle Insurance who was able to setup a policy for me at a great price with a reputable carrier.

My Agent, Robin Austin, worked tirelessly to correct totally erroneous and false information on the insurance inspection which was done shortly after I got my policy. If if were not for her I would have taken my business elsewhere. The only thing that I have been at all displeased with, regarding Castle, was the said "inspection". I don't know who they were or what qualifications they allegedly possessed but their knowledge of construction and real estate was sorely lacking. I had to spend hours taking pictures and providing information to refute their incompetent inspection. Robin then passed this information on to the chief inspector for Stillwater, and resolved the problem. I am highly impressed with her attention to spending what was no doubt a great deal of her time and effort to correct this issue.